No video from the BRIO webcam on Mac computer using a USB-C adapter or hub

If you've connected your BRIO webcam to a Mac using a USB-C to USB-A adapter or hub, and don't see any video while using a video streaming application, try one of the following:

Update the Mac to the latest version of macOS High Sierra. The latest release solves this issue.
If you're unable to update your Mac, connect the webcam directly to the computer. If your Mac only has USB-C connections, then you may need a USB-C to USB-C cable to stream video with the BRIO webcam. Some USB-C to USB-A adapters or hubs are not fully compatible with streaming video from the BRIO webcam.