End of Software Support for Logitech Bean Canyon NUC and Lenovo Tiny
Effective October 2024 software support will be discontinued for the Logitech Bean Canyon NUC (models NUC8i5BEH, NUC8i7BEH) and Lenovo Tiny (model M920q) PCs sold in Logitech Tap room bundles.
The restore media created as of Q4 2024 will be the final version provided for these models and will continue to be available for reimaging needs, but subsequent updates for drivers, BIOS, and firmware will cease, except for critical security updates mandated by Microsoft.
Hardware warranty is not affected, and repair or replacement will remain available for the duration of any remaining warranty period. For information on replacing your Bean Canyon or Lenovo Tiny system, please refer to our FAQ Below.
General Questions
Question: If my device is no longer supported, what should I do?
Answer: You can continue to use your device as normal. BIOS and driver updates will only be updated for security reasons.
Question: What should I do if I want to upgrade to something new?
Answer: You should reach out to your Logitech representative or reseller to discuss your options.
Question: If I want to upgrade, can I buy just the computer without the bundle?
Answer: Yes, contact your Logitech sales representative, reseller or Channel Account Manager for more details.
FAQ : Lenovo M920q (tiny)
Question: What Lenovo systems are affected by this change?
Answer: The M920q (also known as Lenovo Tiny)
Question: Can I still restore my M920q system with Cloud Deploy
Answer: Yes, however, the image deployed is from June of 2024. There will not be a later release.
Question: What device replaces what I currently have?
Answer: You can replace your existing m920Q with the Lenovo Core for Logitech. .
Question: Where can I find the specifications for the current device?
Answer: Lenovo Core for Logitech
Question: Is there a program to help me upgrade and replace?
Answer: Lenovo is currently providing a credit for current market value to go towards a purchase of a new collaboration device. You can find details here: Lenovo Meeting Room Refresh Program.
FAQ: Asus Nuc (Formerly Intel Nuc) & Logitech
Question: What Nuc is being affected by this change?
Answer: The Bean Canyon: NUC8i5BEH and NUC8i7BEH
Question: I just purchased my Bean Canyon Nuc a year ago. What about hardware support?
Answer: Most Bean Canyon NUCs are out of warranty by this time, but if you purchased recently please contact Logitech support with your serial number and a copy of your invoice. Warranty support will be honored in full for purchases still under the original coverage.
Question: Where can I find the specifications for the current compute?
Answer: Asus 13 Pro
Question: When was the latest Bean Canyon refresh media created?
Answer: October 2024. It will not be updated past that date.
Question: Is there a program to help me upgrade and replace?
Answer: There is currently a program to provide credit for current market value to go towards a purchase of a new Lenovo Core. There is no program for a Nuc: Lenovo Meeting Room Refresh Program.