NUC Recovery Step 1: Download Media (Bean Canyon - Zoom)
Please check find the image for your specific NUC from the list below. Using the wrong recovery media will prevent the system from running optimally. Please contact Logitech support if you have any questions.
On the bottom of your Nuc, look for the sticker below and download the corresponding vhdx file. Once downloaded, mount the VHDX file by double clicking on it. A new drive will be mounted to your PC. Then copy the contents of the drive (Do NOT copy the VHDX file) to your USB drive.
Bean Canyon (Zoom)
Older NUC systems may not have the above sticker, or the sticker may say
ZOOM-LOGNUC8i5BEH or ZOOM-LOGNUC8i7BEH
Media Download: logi-z234-rev1-recovery.vhdx (19 GB)
Hash: D0D1CCA698439598E86EE0780D91F9D2B836C1E9592149B4BE93ADE4595087A2
Bios Version: 95 BECFL357.86A.0095.zip Update Instructions ASUS-NUC-Visual-BIOS-Update.pdf
Image Details
Windows Version: Microsoft Windows 10 IoT Enterprise LTSC (10.0.19044 21H2)
Zoom Room Version: 5.16.1.3257
DisplayLink version: 11.1 M1
Major Changes
Intel no longer supports the NUC platform.
DSA tool is no longer supported
SSU tool is no longer supported
ASUS as of yet does not have a driver update tool
New hardware Arena Canyon :
Gen 5 / 234
NUC13L3Kv5
16 GB Memory
vPro
3000 MB/s Drive (compared to 2500 previously)
Detailed technical specs can be found below
Language Support
cs-CZ
de-DE
en-GB
en-US(Default)
es-ES
es-MX
fr-CA
fr-FR
it-IT
ja-JP
pt-BR
pt-PT
ru-RU
zh-CN
zh-TW
Troubleshooting
IMPORTANT: After you finish the recovery process, the password for ZoomAdmin will be reset and you will be required to change the password on the first logon.
Login Details
The current password is empty, do not enter a password in the existing password field. If you forget the password or do not create a password reset disk, and you forget the password, you will need to run through the recovery process again.
BIOS control
At the POST screen Press F2 to enter the BIOS. If this fails, you will need to plug in your keyboard to the USB-C Port with an adapter.
Click on the Advanced Tab
Click on Devices
Click on USB
On the right side select the port that has the USB drive connected, (do not enable all ports) and set the connection to enabled
Press F10 to save the settings and Reboot
