NUC Recovery Step 1: Download Media (Bean Canyon - Zoom)
Please check find the image for your specific NUC from the list below. Using the wrong recovery media will prevent the system from running optimally. Please contact Logitech support if you have any questions.
On the bottom of your Nuc, look for the sticker below and download the corresponding vhdx file. Once downloaded, mount the VHDX file by double clicking on it. A new drive will be mounted to your PC. Then copy the contents of the drive (Do NOT copy the VHDX file) to your USB drive.
Bean Canyon (Zoom)
IMPORTANT: The Z244 (Published 7/15/2025) Build is the last supported image for the Bean Canyon Platform.
Older NUC systems may not have the above sticker, or the sticker may say
ZOOM-LOGNUC8i5BEH or ZOOM-LOGNUC8i7BEH
Media Download ZOOM-LOGNUC8i5BEH
https://gtm.vc.logitech.com/Recovery/logi-z244-NUC8I5BEH.vhdx
HASH: 169F1C4D91E01CF75DD118284DFAFFA3E0D32451121518998F67EBEC9A89D23A
Meida Download ZOOM-LOGNUC8i7BEH
https://gtm.vc.logitech.com/Recovery/logi-z244-NUC8I7BEH.vhdx
HASH: C39CA1D6276DF1E72D66F395ED17978B5BC35EF7F158E0FFD794A864C0DDA399
Bios Version: 95 BECFL357.86A.0095.zip Update Instructions ASUS-NUC-Visual-BIOS-Update.pdf
Troubleshooting
IMPORTANT: After you finish the recovery process, the password for ZoomAdmin will be reset and you will be required to change the password on the first logon.
Login Details
The current password is empty, do not enter a password in the existing password field. If you forget the password or do not create a password reset disk, and you forget the password, you will need to run through the recovery process again.
BIOS control
At the POST screen Press F2 to enter the BIOS. If this fails, you will need to plug in your keyboard to the USB-C Port with an adapter.
Click on the Advanced Tab
Click on Devices
Click on USB
On the right side select the port that has the USB drive connected, (do not enable all ports) and set the connection to enabled
Press F10 to save the settings and Reboot
