NUC Recovery Step 1: Download Media (Bean Canyon NUC - Teams)
Please check find the image for your specific NUC from the list below. Using the wrong recovery media will prevent the system from running optimally. Please contact Logitech support if you have any questions.
On the bottom of your NUC, look for the sticker below and download the corresponding vhdx file. Once downloaded, mount the VHDX file by double clicking on it. A new drive will be mounted to your PC. Then copy the contents of the drive (Do NOT copy the VHDX file) to your USB drive
IMPORTANT: If your NUC has the following sticker on the bottom contact Logitech support. If you install the media provided with these instructions on a unit with the sticker shown below, you will lose the Windows licensing. Units without the sticker shown should follow instructions below.
Bean Canyon (Teams)
The M244 Build is the last supported image for the Bean Canyon Platform.
The Bean Canyon Platform for Teams Room is no longer under hardware or software support.
For further details see this Hub Article
Older NUC systems may not have the above sticker, or the sticker may say
TEAMS-LOGNUC8i5BEH orTEAMS-LOGNUC8i7BEH
Media Download NUC8i5BEH: https://gtm.vc.logitech.com/Recovery/logi-m244-NUC8I5BEH.vhdx
Hash: 86AC61E76EC7DA3C757EC73F7B2B6CC8C8B9EA10AE9B3A49012B172BE058318A
Media Download NUC8i7BEH: https://gtm.vc.logitech.com/Recovery/logi-m244-NUC8I7BEH.vhdx
Hash: 57848BD9EAFA097A3A10A1C686036DD52E2339D3BB7EFC415C374C964728C69C
Bios Version: 95 BECFL357.86A.0095.zip Update Instructions ASUS-NUC-Visual-BIOS-Update.pdf
Troubleshooting
At the POST screen Press F2 to enter the BIOS. If this fails, you will need to plug in your keyboard to the USB-C Port with an adapter.
Click on the Advanced Tab
Click on Devices
Click on USB
On the right side select the port that has the USB drive connected, (do not enable all ports) and set the connection to enabled
Press F10 to save the settings and Reboot
