NUC Recovery Step 1: Download Media (Bean Canyon NUC - Teams)

Please check find the image for your specific NUC from the list below. Using the wrong recovery media will prevent the system from running optimally. Please contact Logitech support if you have any questions.

On the bottom of your NUC, look for the sticker below and download the corresponding vhdx file. Once downloaded, mount the VHDX file by double clicking on it. A new drive will be mounted to your PC. Then copy the contents of the drive (Do NOT copy the VHDX file) to your USB drive

IMPORTANT: If your NUC has the following sticker on the bottom contact Logitech support. If you install the media provided with these instructions on a unit with the sticker shown below, you will lose the Windows licensing. Units without the sticker shown should follow instructions below.

Bean Canyon (Teams)

The M244 Build is the last supported image for the Bean Canyon Platform.

The Bean Canyon Platform for Teams Room is no longer under hardware or software support.

For further details see this Hub Article

Older NUC systems may not have the above sticker, or the sticker may say

TEAMS-LOGNUC8i5BEH orTEAMS-LOGNUC8i7BEH

Media Download NUC8i5BEH: https://gtm.vc.logitech.com/Recovery/logi-m244-NUC8I5BEH.vhdx

Hash: F4AD6B27861C49A815E71C963293EB139D41FA078982D975D90216A2196915AF

Media Download NUC8i7BEH: https://gtm.vc.logitech.com/Recovery/logi-m244-NUC8I7BEH.vhdx

Hash: E35B1AA2E58E6A60DE948216E3F309496EC3F8D265028AEB87886140A5C28797

NOTE: Prior to performing a NUC recovery, please ensure your system has the latest BIOS versions available. You can find the latest BIOS and drivers for your respective unit here.

Troubleshooting

At the POST screen Press F2 to enter the BIOS. If this fails, you will need to plug in your keyboard to the USB-C Port with an adapter.

1.  Click on the Advanced Tab

   

2. Click on Devices

3. Click on USB

4. On the right side select the port that has the USB drive connected, (do not enable all ports) and set the connection to enabled

   

5. Press F10 to save the settings and Reboot