NUC Recovery Troubleshooting (Zoom)

If the system fails to boot from the USB drive, follow the troubleshooting steps for your model (scroll down if yours is not listed at the top).

IMPORTANT: After you finish the recovery process, the password for ZoomAdmin will be reset and you will be required to change the password on the first logon.

The current password is empty, do not enter a password in the existing password field. If you forget the password or do not create a password reset disk, and you forget the password, you will need to run through the recovery process again.

Teams Bean Canyon

At the POST screen Press F2 to enter the BIOS. If this fails, you will need to plug in your keyboard to the USB-C Port with an adapter.

1.  Click on the Advanced Tab

   

2. Click on Devices

3. Click on USB

4. On the right side select the port that has the USB drive connected, (do not enable all ports) and set the connection to enabled

   

5. Press F10 to save the settings and Reboot

Teams Tiger Canyon

At the POST screen Press F2 to enter the BIOS. If this fails, you will need to plug in your keyboard to the USB-C Port with an adapter.

1. Click on Advanced

2. Click on USB

   

3. Select the port that has the USB drive connected, (do not enable all ports) and set the connection to enabled

   

4. Press F10 Save the settings