C920e

How can I identify the model of my Logitech webcam?

This article is relevant for the following webcams:

  • Webcam C930e

  • Webcam C925e

  • B525 HD Webcam

  • Business Webcam C920e

  • Business Webcam C505

You can use the Logitech Support site to help you identify your Logitech webcam.

Here’s how:

  1. Locate your webcam’s identification (ID) tag. This tag is usually near the connector-end of the webcam’s USB connection cable.

  2. Look for the webcam’s model number on the ID tag. The model number is typically labeled “M/N”.

  3. Visit the Logitech Support site, and enter the webcam’s model number (M/N) in the Search Support text field, exactly as it appears on the webcam’s ID tag. 

When submitting support requests via e-mail, it is necessary to enter a part number in the P/N field. This will allow Logitech customer care representatives to have a complete understanding of the camera you own and how to efficiently assist you with your request.

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