Clear Mode Switching Guidance & Notifications for Zoom and BYOD on Logitech Rally Board 65

Admins and end users might need to switch between Zoom Room mode and BYOD (Bring Your Own Device) mode on the Rally Board 65.

However, the impact of changing modes—such as which features are available, or whether certain devices can be used simultaneously—is often unclear, leading to confusion and missed functionality.

Problem

• Lack of Transparency: Users and admins are not always informed about what changes or limitations occur when switching between Zoom and BYOD modes.

• Feature Awareness: It’s not obvious that BYOD mode can be used alongside or in the same way as Zoom Room mode, potentially limiting how the Rally Board is used for meetings and presentations.

• Support Burden: Confusion about device and feature compatibility increases support requests and user frustration.

Solution

• Clear On-Screen Notifications: When switching between Zoom and BYOD modes, the system displays actionable notifications outlining:

  • What features or device capabilities are enabled/disabled in each mode.

  • That BYOD mode offers the same access to audio/video peripherals as Zoom Room mode (i.e., “You can use the Rally Board’s camera, speakers, and microphone in BYOD mode just like you do in Zoom mode.”).

  • Any limitations or recommended best practices for switching back and forth.