How to set up Logi Dock Flex Hardware

  1. Remove all components from the package

    1. Logi Dock Flex with rear cover in place

    2. Power Supply with regional AC cord

    3. Power Supply Bracket + 2 screws (Optional use)

    4. USB-C Cable

    5. Magnetic dock

    6. Adhesive strips (Optional use)

  2. Below is what a typical setup using Logi Dock Flex may look like:

  1. Using a Philips head screwdriver, remove the back cover of your Logi Dock Flex to expose the device connection ports (screwdriver not included) 

  1. Connect all that apply:

    1. Display(s)

    2. Power

    3. Network

    4. IT-supplied USB peripherals

    5. Upstream USB-C cable (to user laptop)

       

  2. Securing connections:

    1. Thread each rear connected cable through the cable management rake as shown

    2. Using only the supplied 3mm hex key, tighten (turn clockwise) the cable retention plunger on each cable. It is not necessary to apply much force to achieve desired cable / connector retention

  1. Optional Mounting:

  1. Power supply bracket

    1. Place power supply brick in bracket

    2. Place bracket where mounting is desired

    3. Apply screws (2) to bracket

    4. Verify mounting is stable / secured

    5. Connect AC Power cord to power supply

    6. Connect DC power cord to Logi Dock Flex

  2. Logi Dock Flex using adhesive strips

    1. Adhesive strips are very strong and should only be used on non-porous surfaces, where removal is unlikely to damage the desk surface

    2. Remove one adhesive strip at a time from the common backing sheet

    3. Apply one adhesive strip at a time to the bottom of Logi Dock Flex in the corresponding surfaces

    4. Remove the individual backing sheets from each adhesive strip on Logi Dock Flex

    5. Carefully place Logi Dock Flex in the desired mounted location.

    6. Press and hold in place for 30 seconds

    7.Display / Resolution Configuration

Resolution and FPS supported for monitors (in one and two monitor desks):

USB 3.0 is enabled in Logitech CollabOS Settings by default for Logi Dock Flex.  When enabled, the the maximum monitor resolutions are:

  • Single Display @ 4K60

  • Dual Display @ 2540 x 1440 60FPS

  • Numerous other display resolutions and framerates are possible depending on your monitor and laptop capabilities

Disabling USB 3.0 (enabling USB 2.0) will enable dual displays at up to 4K60 (DP1.4) or 4K30 (DP1.2).

Note: monitor and resolution support may vary depending on your laptop/monitor configuration. The above assumes the laptop/monitor supports HBR3, USB ALT-Mode and can support up to the max resolution listed above. For more information please go to your laptop or display manufacturer website.

 

Known Limitations:

Logi Dock Flex does not support DisplayPort Multi-Stream Transport (MST) or ‘daisy chaining’ displays.

 

Dual monitor support for Mac Laptops:

Mirroring your screen on two external displays:

  • Monitor 1 connected to Logi Dock Flex through HDMI

  • Monitor 2 connected to Logi Dock Flex through DisplayPort

Extending your screen on two external displays:

  • Monitor 1 connected to Logi Dock Flex through HDMI or DisplayPort

  • Monitor 2 connected to Logi Dock Flex through USB to Displaylink adapter1

1We do not certify any specific third-party USB to Displaylink adapter. However, we have tested various USB to Displaylink adapters for that use case and experienced no issues. We do recommend using a DisplayLink certified adapter, and DisplayLink Manager software will also be required which can be downloaded free here. Recommendation is to allow DisplayLink Manager to enable "launch automatically after login".

 

Connecting HDMI monitor to Logi Dock's DisplayPort or DisplayPort monitor to Logi Dock's HDMI port

We do not certify any specific third-party directional DisplayPort to HDMI Cables. However, we have tested various cables for that use case and experienced no issues. An example of one of the cables we tested is here.

 

Recommended HDMI to DP adapter types

Logi recommends 'active' DP to HDMI adapters or cables are used with the Dock when enabling the DP on Dock for use with an HDMI monitor. Please check the cable manufacturers description confirms the cable is 'active' not 'passive'

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