How do I use the controls on my headset?

H570e Headset

The buttons for call answer/end, volume, and mute are on the inline remote of your headset.

Call answer/end:

To answer an incoming call or end a current call, press the button with the icon of a phone handset.
The call answer/end button won't start a new call — you do this in your conferencing or softphone application controls.

Volume:

To turn the volume up, press the top of the volume button, and the bottom to turn the volume down.
You'll hear a high-pitched tone when you press volume up, and a lower-pitched tone for volume down.

Mute:

Press the mute button to mute the microphone. Press it again to disable mute. The mute button turns red when mute is active.

NOTE: Button functionality may vary depending on your chat or softphone application.

H820e Headset

The volume up/down and mute buttons are located on the microphone side of the headset.

Here's how to work the volume controls:

To turn the volume up, press the button with raised dots — you'll hear a high-pitched tone while the volume increases.
To turn the volume down, press the button with recessed dots — you'll hear a lower-pitched tone while the volume decreases.
Press the button on the boom to mute the microphone.

To answer or end a call, use the controls on your softphone or in your conferencing application.

H650e Headset