Known Issues

Erroneous Mic Pod Reconnections reported in Sync for Rally Bar/Rally Bar Mini

  • Products Affected: Rally Bar, Rally Bar Mini

  • Conditions: Some customers have reported that Mic Pods appear to disconnect and reconnect in the Sync Portal, though they continue to function normally in meetings. This issue is only seen on CollabOS 1.14.180.

  • Workaround: The current workaround is to disable CEC and sleep settings on both the device and display to prevent the issue until a fix is available.

  • Resolution Progress: Resolved in CollabOS 1.15.0 

  • Issue Number: 1167

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