Intermittent blank screen on Logitech Tap when using Lenovo ThinkSmart Core computer

Products Affected: Logitech Tap, Microsoft Teams Rooms on Windows, Lenovo ThinkSmart Core

Conditions: Some customers have been experiencing an unexplained blank screen on the Logi Tap when using the Lenovo ThinkSmart Core as a compute for Microsoft Teams Rooms on Windows.Here is a link to Lenovo’s Knowledge Base article on the subject.

Resolution : 6/20/23 - Resolved with update to Windows 11.Lenovo recommends a manual update to MTR 4.16.134.0 and the subsequent Windows 11 IoT OTA updates. Here are instructions from Microsoft.