Intermittent RightSight 2 camera framing on Google Meet on ChromeOS when using Manufacturer Framing

  • Products Affected: Rally Bar, Rally Bar Mini

  • Conditions:

    • When ‘Manufacturer Framing’ is enabled in the Google Admin Console. Intermittently on call start it's possible that the camera remains static and does not perform dynamic framing.

    • Affects devices running CollabOS 2.0 onwards, connected to ChromeOS-based room computers.

  • Workaround: To start the camera framing, re-enable the Manufacturer Framing toggle on the Touch Controller.

  • Resolution:

    • Resolved with CollabOS 2.0 bundled as part of the ChromeOS M138 PR1

  • Issue Number: 1263

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