‘No Automatic Framing’ camera option defaults to RightSight 2 Group View for Google Meet on ChromeOS

Products Affected:

• Rally Bar, Rally Bar Mini, Rally Bar Huddle

Conditions:

• Selecting ‘No automatic framing’ camera option in Google Meet on ChromeOS defaults to RightSight 2 Group View - On call start. This issue is only seen on 1.15.149 and above for Rally Bar/Rally Bar Mini, and 1.15.124 and above for Huddle.

Workaround:

• In the Google Admin Console, set Default camera framing to ‘Manufacturer framing’.

• In Sync, enable RightSight 2 and set the camera mode to ‘Group View’ and ‘On call start.’

• Ensure ‘Framing by Logitech’ remains the default on the Google Meet controller.

• In the meeting room, choose ‘No automatic framing’ on the Google Meet controller, if necessary.

  • Result: The camera returns to the default/home position and remains there. A one-time automatic framing operation is not performed.

Resolution Progress:

• Logitech is  working actively to resolve this issue

Issue Number: 1455