On RoomMate after an extended period of inactivity, the camera on the MTRoA camera is unavailable.

Products Affected: RoomMate running Collab OS 1.7.425 and MTRoA with MeetUp or Rally camera

Conditions: When using Microsoft Teams and CollabOS on RoomMate and MeetUp, Rally System or Rally Camera is in use as the MTRoA selected camera, after some time, the view from the camera goes to a black screen and in-application no self-view or far end camera image can be seen. This happens intermittently and the camera still responds and shows an image when doing a Camera Test.

Resolution : 2/24/23 - Resolved in CollabOS 1.8 update.