RoomMate setup with multiple Rally Cameras and an external DSP intermittently lose audio

  • Products Affected: RoomMate in Zoom Rooms Appliance mode 

  • Conditions:

    • Multiple Rally cameras connected simultaneously with external USB DSP connections. 

      • Biamp or Shure DSP models over USB

  • Workaround: Unplug USB devices, reboot, and reconnect devices.

  • Resolution Progress: Logitech is investigating the issue.

Issue Number 112932

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