Tap Cat5e shows Purple Screen After Updating to Teams Rooms 1449/1.0.96.2025341701 (GCC-H)

  • Products Affected: Rally Bar, Rally Bar Mini, Rally Bar Huddle or RoomMate connected with Tap Cat5e

  • Conditions: CollabOS devices running release 1.14 configured for Microsoft Teams Rooms on Android may display a purple screen on a connected Tap Cat5e after updating to Teams Rooms app version 1449/1.0.96.2025341701. This affects devices signed into Microsoft GCC-H environments only.

  • Resolution/Workaround : Perform a factory reset to downgrade to a previously supported Teams Rooms app version that supports Tap Cat5e.

  • Resolution Progress: Microsoft has removed Teams Rooms version 1449/1.0.96.202534170 from the Teams Admin Center.

  • Issue Number: 174016

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