Known Issues

Zoom Rooms Digital Signage content only appears on ¼ of the display

  • Products Affected: RoomMate

  • Conditions: A RoomMate using the Startech USB32HD4K USB-A DisplayLink adapter and a 4K display will only show Zoom Rooms Digital Signage content on ¼ of the 4K display (the top-left corner).

  • Workaround: Use a 1080p display, or use an EDID minder to cause the USB32HD4K and a 4K-capable display to negotiate a 1080p resolution.

  • Resolution Progress: Logitech is working on a fix in an upcoming release.

  • Issue Number: 1198

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