Why is my Logi Dock video on/off button not working during Zoom meetings?

Please verify that the Zoom desktop client is version 5.11.0 or higher. You can check what version Zoom you are on by following these instructions: Viewing the Zoom version number. While Logi Dock is connected to your PC, you may need to exit and restart the Zoom client.

Once you do this, the video on/off should function as expected.

If this does not resolve the issue you can file a support ticket with us here.