MeetUp video 4K resolution issues and its possible causes and solutions
Why does my MeetUpâs image quality not appear high resolution?
While MeetUp supports up to 4K video resolution, most video conferencing applications do not support 4K currently. Furthermore, it is common for video conferencing applications to decrease the resolution with lower bandwidth - which may affect image quality for those on the far end.
To get 4K video with MeetUp, the following is required:
A USB 3.0 cable
A USB 3.0 interface on the computer
USB 3.0 cables have a shorter maximum length, so you may need to adjust the placement of your computer platform. MeetUp ships with a USB 2.0 cable, with the goal of maximizing the cable length for maximum deployment flexibility in conference rooms.
If you use the proper video capture application (e.g. Camera for Windows or SwiftCapture for macOS) you can record 4K video from your MeetUp to your computer. You will need to use a 4K video player on a 4K monitor to properly playback your captured video (e.g. VLC for PC or macOS).
To take advantage of 4K with your MeetUp, youâll need to have a system with the following requirements:
USB 3.0 Port â Allows for more data to be transmitted (5gb/s compared to 480mb/s with USB 2.0).
Application support for 4K â Some applications will require additional codecs to support 4K resolution. Consult your application developerâs website or help resources for more information.
4K monitor and supporting drivers â Make sure that you have a 4K-capable monitor and the drivers to support 4K resolution. Consult your monitorâs manufacturer website for more information.
Windows 10 or higher â Windows 7 supports a maximum resolution of 1080p/30fps and is not capable of 4K resolution.
USB host controller fully updated with the latest drivers
Other 4K considerations
While many video preview tools are great at presenting/decoding 1080p at 30fps, they may take a little more time when presenting/decoding 4K content as it requires a lot more resources.
You may also experience performance issues when using a video player to view 4K content. Youâll need to make sure that the player is set up with the correct codecs and the settings to decode 4K content. You should also consider that processing 4K content takes a lot of Graphics Processing Unit (GPU) and Central Processing Unit (CPU) resources.