Why is the USB receiver not detected when using my MK270?

If the USB receiver for your MK270 is not being detected by your computer, please follow the instructions below:

  1. Check that your USB receiver is plugged directly into your computer's USB port rather than a USB adapter, USB hub, or KVM switch

  2. Check if the USB receiver appears in the Logi Options+ software, which can be downloaded for free here: download Logi Options+

  1. Check that the USB receiver is detected in your computer's Device Manager

  1. Check for any missing drivers with Scan for hardware changes

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