Computing Appliance

RoomMate

CollabOS appliance for supported conference cameras and room solution peripherals

06/09/2026

CollabOS 2.0.D (2.0.140)

BUG FIXES

  • Zoom Rooms Appliance

    • Fixed an issue that may cause Zoom Rooms to fail to display meeting content on both displays of a dual display system.

SERVICE PROVIDER APPLICATION VERSIONS

  • Microsoft Teams Rooms on Android

  • Zoom Rooms

    • Zoom Rooms version: 6.7.0

    • Zoom Rooms Controller version: 6.7.0

  • Tencent Rooms

    • Tencent Rooms version: 3.35.350.552

    • Tencent Rooms controller version: 3.35.350.514

  • AppSpaceĀ 

  • Logitech View

    • Logitech View version: 1.36.14

05/25/2026

CollabOS 2.0.C (2.0.139)

BUG FIXES

  • Zoom Rooms Appliance

    • Fixed an issue that may cause the system to show "Checking for required apps" on its display.

SERVICE PROVIDER APPLICATION VERSIONS

  • Microsoft Teams Rooms on Android

    • Teams Rooms: 1449/1.0.96.2025341701

    • Admin agent version: 1.0.0.202511230136

    • Authenticator version: 6.2509.6046

    • Intune version: 25.02.1

    • Known issues

  • Zoom Rooms

    • Zoom Rooms version: 6.7.0

    • Zoom Rooms Controller version: 6.7.0

  • Tencent Rooms

    • Tencent Rooms version: 3.35.350.552

    • Tencent Rooms controller version: 3.35.350.514

  • AppSpaceĀ 

  • Logitech View

    • Logitech View version: 1.36.14

05/05/2026

CollabOS 2.0.B (2.0.135)

IMPROVEMENTS

  • CollabOS

    • Updated the system timezone database to include additional Canadian timezones.

    • Improved the system recovery message to include more helpful details.

    • Added Streamline Kit Support!

      • Rally Cameras connected to a RoomMate can now be paired with Streamline Kit preset buttons to activate camera presets.

  • Peripheral firmware

  • Microsoft Teams Rooms on Android

  • Zoom Rooms Appliance

    • Updated the included Zoom Rooms version to 6.7.0.

    • Updated the included Zoom Rooms Controller version to 6.7.0.

  • AppSpace

    • Updated the included AppSpace version to 2.92.0.

BUG FIXES

  • CollabOS

    • Fixed an issue that could prevent service provider application updates during CollabOS upgrade.

    • Fixed an issue that could prevent peripheral firmware updates during CollabOS upgrade.

  • Microsoft Teams Rooms on Android

    • Fixed an issue that could prevent an update from Microsoft TAC from completing successfully.

  • Zoom Rooms Appliance

    • Fixed an issue where audio and video playback may stutter when using an external 3rd-party audio DSP.

SERVICE PROVIDER APPLICATION VERSIONS

  • Microsoft Teams Rooms on Android

    • Teams Rooms: 1449/1.0.96.2025341701

    • Admin agent version: 1.0.0.202511230136

    • Authenticator version: 6.2509.6046

    • Intune version: 25.02.1

    • Known issues

  • Zoom Rooms

    • Zoom Rooms version: 6.7.0

    • Zoom Rooms Controller version: 6.7.0

  • Tencent Rooms

    • Tencent Rooms version: 3.35.350.552

    • Tencent Rooms controller version: 3.35.350.514

  • AppSpaceĀ 

  • Logitech View

    • Logitech View version: 1.36.14

12/11/2025

CollabOS (2.0.82)

IMPORTANT CHANGES

  • CollabOS

    • GoTo Resolve support is not available as part of the CollabOS 2.0 update. A future CollabOS update will reintroduce GoTo resolve support.

FEATURES

  • Introducing Android 12!

    • The system has been updated to Android 12, providing a secure foundation and longer-term device support. Weā€™ve designed the update process to be quick and simple.

  • Introducing Spot Support!

    • Spot is a presence and environmental sensor that can easily be deployed throughout the office to deliver workplace automations and insights on space utilization, air quality, and energy efficiency. It can be paired with CollabOS devices, such as a RoomMate, or with a Logitech LoraWAN Gateway.

    • Learn more about Spot and supported configurations here.

IMPROVEMENTS

  • CollabOS

    • Finnish (fi-FI) is now available for use with service provider applications. Check your service providerā€™s documentation to see if this language is supported.

  • Audio

  • Microsoft Teams Rooms on Android

    • Added support for partial configuration profiles, allowing admins to modify individual settings on CollabOS devices without overwriting existing configurations.

    • Updated the included Teams Rooms version to 1449/1.0.96.2025328903

  • Tencent Rooms on Android

    • Updated the included Tencent Rooms version to 3.35.350.552

    • Updated the included Tencent Controller version to 3.35.350.514

  • Zoom Rooms on Android

    • Updated the included Zoom Rooms version to 6.6.1

    • Updated the included Zoom Rooms Controller version to 6.6.0

  • AppSpace

    • Updated the included AppSpace version to 2.89.2

BUG FIXES

  • CollabOS

    • Fixed an issue that caused loss of USB audio DSP connectivity when using a Plugable UGA-2KHDMI DisplayLink adapter in a three display configuration.

    • Fixed an issue with LLDP advertisement time-to-live (TTL) interval that led to CollabOS devices appearing to ā€œflapā€ frequently in network switch logs.

    • Fixed an issue that caused mute synchronization to stop functioning when 3rd-party USB audio peripherals were disconnected and subsequently reconnected.

    • Fixed an issue with mute sync and volume control affecting the Shure ANIUSB v3 USB audio DSP.

  • Zoom Rooms Appliance

    • Fixed an issue that caused the device to play audio at a low volume during Zoom Rooms Digital Signage despite the ā€œmutedā€ audio option being enabled in Zoom admin portal.

    • Fixed an issue that prevented volume control when using a Shure ANIUSB USB audio DSP.

SERVICE PROVIDER APPLICATION VERSIONS

  • Microsoft Teams Rooms on Android

    • Teams Rooms: 1449/1.0.96.2025328903

    • Admin agent version: 1.0.0.202507210031

    • Authenticator version: 6.2503.2060

    • Intune version: 25.02.1

    • Known issues

  • Zoom Rooms Appliance

    • Zoom Rooms version: 6.6.1

    • Zoom Rooms Controller version: 6.6.0

  • Tencent Rooms

    • Tencent Rooms version: 3.35.350.523

    • Tencent Rooms controller version: 3.35.350.514

  • AppSpaceĀ 

  • Logitech View

    • Logitech View version: 1.36.14

  • Meetio View

    • Meetio View version: 5.58.3

09/25/2025

CollabOS 1.15.B (1.15.124)

Release date: September 25th, 2025

BUG FIXES

  • CollabOS

    • Fixed a rare issue that could cause the device to enter a continuous reboot loop.

SERVICE PROVIDER APPLICATION VERSIONS

  • Microsoft Teams Rooms on Android

  • Zoom Rooms

    • Zoom Rooms version: 6.5.1

    • Zoom Rooms Controller version: 6.5.1

  • Tencent Rooms

    • Tencent Rooms version: 3.30.320

    • Tencent Rooms controller version: 3.30.320

  • Appspace

    • Appspace version: 2.85

  • Logitech View

    • Logitech View version: 1.20.26

  • Meetio View

    • Meetio View version: 5.58.3

09/08/2025

CollabOS 1.15.A (1.15.121)

Release date: September 11th, 2025

IMPROVEMENTS

  • Microsoft Teams Rooms on Android

    • Updated the admin agent to support updates via Microsoft Teams Admin Center (TAC).

SERVICE PROVIDER APPLICATION VERSIONS

  • Microsoft Teams Rooms on Android

  • Zoom Rooms

    • Zoom Rooms version: 6.5.1

    • Zoom Rooms Controller version: 6.5.1

  • Tencent Rooms

    • Tencent Rooms version: 3.30.320

    • Tencent Rooms controller version: 3.30.320

  • Appspace

    • Appspace version: 2.85

  • Logitech View

    • Logitech View version: 1.20.26

  • Meetio View

    • Meetio View version: 5.58.3

08/26/2025

CollabOS 1.15 (1.15.118)

Release date: August 26th, 2025

NEW FEATURES

  • Introducing CollabOS and Sync Cloud APIs!

    • CollabOS APIs and Sync Cloud APIs make it easy for IT teams to integrate Logitech devices into enterprise workflows, monitor devices, access insights, and build smarter workplaces at scale.Ā 

      • CollabOS APIs allow admins to access CollabOS devices over their local network, regardless of service plan.

      • Sync APIs, available to Sync Plus, Essential, and Select subscribers, give admins access to device information from Sync cloud.

      • Explore the Getting Started guide to learn more.

  • Logitech View

    • Introducing Custom Logo!Ā Ā 

      • Admins can now upload a custom logo to be displayed on Logitech View. Learn more here.

    • Introducing Room Labels!Ā Ā 

      • Logitech View now supports displaying rooms without showing their calendar availability. Learn more here.

    • Introducing Site-Wide Search!Ā Ā 

      • Now you can search across an entire building or site and get organized results. Itā€™s the fastest way to find what you need and get exactly where you need to go.

IMPROVEMENTS

  • Audio

    • Added support for Shure MXWAPXD2, MXWAPXD8, MXWAPXD4, and Shure ANIUSB-MATRIX (V1 and V3). Learn more about safelisted audio devices.

  • CollabOS

    • Danish and Norwegian are now available for use with service provider applications. Check your service providerā€™s documentation to see if these languages are supported.

    • The device serial number and MAC address now appear on the ā€œConfirm installationā€ summary page at the end of setup.

  • Local Network Access (LNA)

    • The LNA username can now be changed when using either LNA or Sync.

    • You can now use a password-protected private key when replacing the default self-signed LNA web server certificate. Learn more about Local Network Access certificate management here.

  • RightSight

    • Added the ability to configure room occupancy in System Settings and Local Network Access (LNA) when a Rally Camera, Rally Plus, or MeetUp device is connected.Ā  The default value is ā€œOnly during meetingsā€.

  • Logitech View

    • Updated the included Logitech View app to 1.20.26.

    • Touch interactions have been optimized for a more natural and responsive user experience.Ā 

    • The map search keyboard now fits neatly within the side panel.

    • The map now displays 'You are here' when you select your current Logitech View location.

    • An on-screen message appears when a floor has no uploaded map.Ā 

    • When selecting other Logitech Viewā€™s on the map, their name will be displayed.

    • Search has been updated to allow you to search using a roomā€™s alias or room name from Sync.Ā 

    • Admins can now set the default map position shown on Logitech View.Ā Ā 

  • Microsoft Teams Rooms on Android

    • Updated the included Teams Rooms version to 1449.1.0.96.2025208203 (July 2025)

    • Highlights of the features included in the Teams Rooms on Android May, June and July 2025 updates.

      • Preview of Facilitator agent note taking in Rooms for offline/ad hoc discussions.

      • Local PTZ controls.

      • Speaker recognition and attribution in Teams Rooms on Android. Learn more here.

      • For more information check out the Microsoft Teams Rooms on Android release notes available here.

  • Zoom Rooms Appliance

    • Updated the included Zoom Rooms Appliance and Controller version to 6.5.1.

  • AppSpace

    • Updated the included Appspace app to 2.85.

BUG FIXES

  • Logitech View

    • Fixed an issue where a network error message would show incorrectly.

    • Fixed an issue where an API error message appears.Ā 

    • Fixed an issue where the map could be hidden until a user interacted with it.Ā 

  • CollabOS

    • Fixed an issue that occasionally prevented Sync Insights from receiving meeting usage data on proxy-based networks.

    • Fixed an issue that caused Mic Pods to incorrectly report as disconnected in Sync when HDMI CEC was enabled and a connected display went into the power-saving state.

    • Fixed an issue where the device may rarely fail to boot up properly, requiring a power cycle to restart.

    • Fixed an issue where a device configured with the Camera setting ā€œRoom Occupancyā€ set to ā€œOffā€ would unexpectedly set it to ā€œAlways onā€ while a meeting was in progress.

    • Fixed an issue where a device may unexpectedly disconnect from Sync Portal.

    • Fixed an issue where devices provisioned to Sync would occasionally experience unexpected configuration changes, such as time format modifications.

  • Microsoft Teams Rooms on Android

    • Fixed an issue that prevented PowerPoint Live presentations from being displayed on CollabOS devices.

    • Fixed an issue where a ā€œSwap screens for dual display modeā€ dialog appeared on the front-of-room or controller display when TAC configuration profile and CollabOS display settings for display swapping conflicted. TAC configuration profile settings for display swap will now be ignored.

    • Fixed an issue where, in dual display configuration, the screen layout would appear mirrored after waking from power-saving mode.

    • Fixed an issue where the message ā€œHDMI-2 Output is not connectedā€ would be mirrored when resuming from idle state.

  • Zoom Rooms Appliance

    • Fixed an issue where motion sensor events would not be sent when the Zoom Rooms setting ā€œCount the number of people in roomā€ was disabled.

SERVICE PROVIDER APPLICATION VERSIONS

  • Microsoft Teams Rooms on Android

  • Zoom Rooms

    • Zoom Rooms version: 6.5.1

    • Zoom Rooms Controller version: 6.5.1

  • Tencent Rooms

    • Tencent Rooms version: 3.30.320

    • Tencent Rooms controller version: 3.30.320

  • Appspace

    • Appspace version: 2.85

  • Logitech View

    • Logitech View version: 1.20.26

  • Meetio View

    • Meetio View version: 5.58.3

06/19/2025

CollabOS 1.14.B (1.14.370)

Release date: June 30, 2025

Please read our AOSP migration guide and Microsoftā€™s blog post before updating and make sure all the steps are completed before proceeding with an update.

IMPORTANTĀ 

  • Teams Room on Android Only

    • This release includes support for the new Microsoft AOSP Device Management (DM) solution. To avoid Teams Rooms signing out after updating, action may be required based on how your devices are managed.

    • If you're not using Microsoft Intune to manage Teams Rooms on Android, make sure to disable Intune in Microsoft 365ā€”see Microsoftā€™s documentation for instructions.

    • Deployment

      • We strongly recommend rolling out this update in controlled batches, monitoring device behavior closely to minimize disruption. This staggered approach allows you to detect any unexpected issues or sign-outs caused by your organizationā€™s unique configuration.

      • We recommend keeping your room displays on and disabling power saving settings on the TAC profiles during the update for a seamless transition. See support article about Power Saving.

    • Sign-out Assistance

      • To help organizations recover from device sign-outs caused by network or configuration issues, complimentary access to Remote UI Access will be made available.

      • To use Remote UI Access, start a free 90-day trial within Sync. If youā€™ve previously activated a trial, contact us and weā€™ll restart your 90-day access.

Service provider application versions

03/27/2025

CollabOS 1.14.A (1.14.184)

Release date: March 27, 2025

IMPROVEMENTS

  • Logitech View

    • Logitech View is now available for use on the EU regional Sync tenant.

  • Appspace

    • Updated the included Appspace app to 2.80

  • Tencent Rooms

    • Updated the included Tencent Rooms version to 3.30.320

  • Microsoft Teams Rooms

  • Zoom Rooms

BUG FIXES

  • Logitech View

    • Minor bug fixes

  • Zoom Rooms

    • Fixed an issue where the Zoom interface intermittently displayed error 5003 under specific network conditions after boot-up.

Service provider application versions

  • Microsoft Teams Rooms on Android

  • Zoom Rooms

    • Zoom Rooms version: 6.3.10

    • Zoom Rooms Controller version: 6.3.5

  • Tencent Rooms

    • Tencent Rooms version: 3.30.320

    • Tencent Rooms controller version: 3.30.320

  • Appspace

    • Appspace version: 2.80

  • RingCentral

    • RingCentral is no longer available as a Service Provider. For details, please check here.

  • Logitech View

    • Logitech View version: 1.0.170

  • Meetio View

    • Meetio View version to 2.11.3

02/12/2025

CollabOS 1.14 (1.14.170)

Release date: February 12, 2025

NEW FEATURES

  • Introducing Logitech View!

    • Navigate your workplace effortlessly with Logitech View, a digital mapping platform that connects people with spaces. Whether you need to find colleagues, book a meeting room, or locate available desks, Logitech View puts everything at your fingertips. Learn more about Logitech View.

  • Introducing Zoom Rooms Appliances Multiple Rally Camera Support!

    • Zoom Rooms on RoomMate with Tap IP as the controller can now send two Rally Cameras into the meeting as separate streams using Zoom Rooms multi-camera mode.

IMPROVEMENTS

  • Language Support

    • Added support for Chinese, Japanese, and Korean keyboards.

  • Remote UI Access

    • We made several user experience improvements based on your feedback:

      • When initiating a Remote UI Access session from Sync Portal, the session is now automatically verified without requiring LNA login credentials.

      • In-room participants can now end Remote UI sessions through their CollabOS Relay-paired Tap IP device.

      • MacOS Safari is now a supported web browser for accessing Remote UI Access.

    • To learn more about Remote UI Access. Learn more about CollabOS Relay.

  • Local Network Access (LNA)

    • We added the ability to initiate a factory reset using LNA.

    • The onboarding flow and device settings will now let you enable LNA even when there is no network connection.

    • If your network supports FQDN-based resolution, LNA will now connect and display the device hostname instead of the local IP.

    • Added the MAC address and serial number on the LNA activation screen for devices without touch control.

  • Expanded Audio Device Safelist

  • Microsoft Teams Rooms

  • Zoom Rooms Appliance

  • Appspace

    • Updated the included Appspace app to 2.77.

  • Meetio View

    • Updated the included Meetio View version to 2.11.3

  • Logitech View

    • Updated the included app to version 1.0.170.

BUG FIXES

  • CollabOS

    • Fixed an issue where certain devices connected in dual-display may show duplicate content across both screens or show a ā€œNo Signalā€ message.Ā 

    • Fixed an issue where devices running CollabOS 1.13 in an out-of-factory state would randomize the wireless MAC address reported by devices.

  • Teams Room on Android

    • Fixed an issue where the Teams Admin Center dashboard displayed "Video encoder hardware failure" messages during calls with degraded network conditions. For more information, see known issue.

    • Fixed an issue where the device volume settings would default to "0" when a configuration profile was applied from the Teams Admin Center.

    • Fixed an issue where dual-display setups with always-connected HDMI configurations would display a "Couldn't Start Projecting" error after a system reboot.

Service provider application versions

  • Microsoft Teams Rooms on Android

  • Zoom Rooms

    • Zoom Rooms version: 6.3.5

    • Zoom Rooms Controller version: 6.3.5

  • Tencent RoomsĀ 

    • Tencent Rooms version: 3.28.290

    • Tencent Rooms controller version: 3.28.290

  • Appspace

    • Appspace version: 2.77

  • RingCentral

    • RingCentral is no longer available as a Service Provider. For details, please check here.

  • Logitech View

    • Logitech View version: 1.0.170

  • Meetio View

    • Meetio View version to 2.11.3

11/20/2024

CollabOS 1.13 (1.13.194)

Release date: November 20, 2024

NEW FEATURES

  • Sync Remote Management

    • You now have the option to use Sync in proxy-based networks without needing a SOCKS proxy setup.

    • This feature can be enabled through the CollabOS UI or Local Network Access, for more information click here.

IMPROVEMENTS

  • Teams Rooms on Android

  • RingCentral

    • Updated the included RingCentral version to 24.3.30.

  • Tencent Rooms

    • Updated the included Tencent Rooms version to 3.28.290.

  • Appspace

    • Updated the included Appspace app toĀ 2.76.

BUG FIXES

  • Teams Rooms on Android

    • Fixed an issue where the RightSight 2 camera controls on Sync would intermittently get disabled.

  • Zoom Rooms Appliance

    • Fixed an issue where digital signage with video content would show a blank screen.

  • CollabOS

    • Fixed an issue where the white balance of content being shared with the onboard HDMI port is not accurate.

SERVICE PROVIDER APPLICATION VERSION

NOTE

  • End of Service for RingCentral Support on CollabOS Devices

    • Logitech will discontinue support for the RingCentral room solution as a service provider on CollabOS products after November 30th, 2024.

    • For more information, click here.

09/12/2024

CollabOS 1.13 (1.13.124)

Release date: September 12, 2024

FEATURES

  • Introducing the CollabOS API

    • Available initially to Logitech Collaboration Partners, the CollabOS API provides access to detailed device information, enabling enhanced monitoring, insights, and management for IT teams.

    • For more information about CollabOS APIs, click here.

  • Added support for Logitech Essential for Rooms!

    • Logitech Essential, now available for Rooms and Desks, provides IT teams with advanced tools for remote device management, workspace booking, real-time alerts, and insights.Ā 

    • For more information about Logitech Essential for Rooms, click here.

IMPROVEMENTS

  • Sync Remote UI Access

    • Weā€™ve made several user experience enhancements based on your feedback:

      • The in-room Remote UI session indicator is now red, and in-room participants in certain configurations can end an active Remote UI session directly from the controller.

      • Quick access buttons have been added to provide access to CollabOS device settings.Ā 

      • A sound notification has been added when a Sync Remote UI session starts for better in-room awareness.

    • To learn more about Sync Remote UI Access, click here.

  • Local Network Access

    • You can now replace the default Logitech self-signed LNA web server certificate with an alternate certificate and private key.

    • To learn more about Local Network Access certificate management, click here.

  • Updated Time Zone Rules

    • Weā€™ve updated the system to ensure the time zone database is up to date with recent global changes.

  • Expanded Audio Device Safelist

    • MUXHUB audio devices: BM51, BM31 & BM31S

  • Teams Rooms on Android

  • Zoom Rooms Appliance

    • Updated the included Zoom Rooms Appliance app to 6.0.6.

  • RingCentral

    • Updated the included RingCentral version to 24.2.20.

BUG FIXES

  • Teams Rooms

    • Fixed an issue in Microsoft Teams Rooms on Android where devices would get signed out due to non-compliance in Intune.

  • Zoom Rooms

    • Fixed an issue where the Scribe button would not start whiteboard sharing.Ā 

    • Fixed an issue where the microphone audio would loop back when content is shared through HDMI on a VDI client.

    • Fixed an issue where the Microphone icon would stop responding when used repeatedly in a Teams DGJ meeting.

  • CollabOS

    • Fixed an issue where in Rooms on Sync Portal would incorrectly show Tap/MeetUp as being connected to RoomMate.

    • Fixed an issue where LNA (Local Network Access) would be disabled when using Sync to change LNA password.

SERVICE PROVIDER APPLICATION VERSION

  • Zoom Rooms

    • Zoom Rooms version: 6.0.6

    • Zoom Rooms Controller version: 6.0.6

  • Tencent RoomsĀ 

    • Tencent Rooms version: 3.23.270.582

    • Tencent Rooms controller version: 3.23.270.562

  • Meetio View

    • Meetio View version: 2.10.1

  • Appspace

    • AppSpace version: 2.70

06/18/2024

CollabOS 1.12.240

Release date: June 18, 2024

Bugs

  • Fixed a memory race condition that could result in the USB device enumeration failing or a service restart while in appliance mode.

  • Fixed a race condition that could result in a ā€˜This is embarrassingā€™ screen, which required a manual device restart.

05/22/2024

[ROLLOUT PAUSED] CollabOS 1.12.237

[ROLLOUT PAUSED] - June 6th, 2024.

We've temporarily paused the release of CollabOS 1.12 to investigate a few reports of an intermittent microphone issue. For more details, please refer to known issue 140419.

Release Date: May 22, 2024

IMPROVEMENTS

  • Appspace

    • Updated the included Appspace to 2.70.

  • Zoom Rooms Appliance

    • Updated the included Zoom Rooms Appliance app to 6.0.0.

  • RingCentral

    • Updated the included RingCentral version to 24.2.10.

  • Tencent RoomsĀ 

    • Updated the included Tencent Rooms version to 3.23.270.582.

    • Updated the included Tencent Rooms controller version to 3.23.270.562.

BUG FIXES

  • Zoom Rooms Appliance

    • Fixed an issue where the connection to ZDM was inconsistent when proxy network settings were used.

SERVICE PROVIDER APPLICATION VERSION

05/08/2024

[ROLLOUT PAUSED] CollabOS 1.12.236

[ROLLOUT PAUSED] - June 6th, 2024.

We've temporarily paused the release of CollabOS 1.12 to investigate a few reports of an intermittent microphone issue. For more details, please refer to known issue 140419.

Release Date: May 8, 2024

IMPROVEMENTS

BUG FIXES

  • CollabOS

    • Fixed an issue where a Tap connected to a device appeared as disconnected on the Sync portal after updating to CollabOS 1.12.

SERVICE PROVIDER APPLICATION VERSION

04/25/2024

[ROLLOUT PAUSED] CollabOS 1.12.233

[ROLLOUT PAUSED] - June 6th, 2024.

We've temporarily paused the release of CollabOS 1.12 to investigate a few reports of an intermittent microphone issue. For more details, please refer to known issue 140419.

Release date: April 25, 2024

NEW FEATURES

  • Introducing Sync Remote UI Access!

    • Weā€™ve added Logitech Sync as a new option to interact with network connected CollabOS devices remotely. Using your browser, you can interact with any CollabOS devices just as if you were in the room.

    • Sync Remote UI Access works exclusively over your corporate network, video and audio content never leave your local network.Ā 

      • Sync Remote UI Access is included as part of your Logitech Select service package. 30-day instant trial available for device setup and feature evaluation.Ā 

    • To learn more about Sync Remote UI Access, click here.

  • Introducing Meetio View!

    • You can now select Meetio View as a service provider. Meetio customers can now utilize RoomMate for wayfinding by showing their companyā€™s floor maps. Learn more here.

  • Introducing Swapping Primary and Secondary displays!

    • You can now swap HDMI1 and HDMI2 outputs without the need to physically rewire your setup. Available for appliance mode deployments.

    • To learn more about Swapping primary and secondary displays, click here

  • Introducing Multiple Touch Display Support for Teams Room on Android!

    • You can now connect and configure up to two touch displays with your Teams Room on Android deployments.

    • Multiple touch display support enables admins to

      • Connect two touch displays to a supported CollabOS device, and

      • Enable a touch-display experience while connected to a Tap Cat5e Kit (previously, this was only possible with Tap IP).

      • The device must be in appliance mode and provisioned to a service provider that offers a touch-display experience.

    • To learn more about Multiple Touch Display support, click here

  • Introducing Room Controls for Zoom Rooms Appliances!

    • Zoomā€™s Room Controls provides controls for third-party, IP-capable equipment using the Zoom Room controller. Learn more here.

IMPROVEMENTS

  • Local Network Access

    • CollabOS 1.12 introduces a change to the default state of Local Network Access (LNA). For new installations with CollabOS 1.12 or greater, LNA will be disabled by default. Instructions on how to activate LNA can be found here.

    • For added security, if a deviceā€™s default LNA password has not been changed within 48 hours of activating the LNA feature, the system will automatically disable LNA.Ā 

    • Existing devices that upgrade to CollabOS 1.12 and have LNA enabled with the default password, will have LNA disabled after 48 hours.

  • Sync Remote Management

    • You now have the option to set the system clock in either 12-hour or 24-hour format.

      • This feature is available for network-connected CollabOS devices. Service providers that also support a clock format setting will override Syncā€™s specific setting.

    • You can now configure the default Local Network Access username at scale for network-connected CollabOS devices.

  • Microsoft Teams Rooms on Android

  • Tencent RoomsĀ 

    • Updated Tencent Rooms version to 3.22.260.526

  • RingCentral

    • Updated RingCentral version to 24.1.30.

  • Appspace

    • Updated Appspaces version to 2.69.

BUG FIXES

  • Teams Rooms on Android

    • Fixed an issue where updates triggered through Teams Admin Center with limited network conditions failed to complete.

    • Fixed an issue where the Teams Content camera setting for Logitech Scribe did not persist after the device came out of idle mode.

  • Zoom Rooms

    • Fixed issue where screen share content through HDMI-IN lingers for 3 to 10 seconds after disconnect.

SERVICE PROVIDER APPLICATION VERSION

04/04/2024

CollabOS 1.11.232

Release date: April 4, 2024

Improvements

  • CollabOS:

    • Improvements have been made to CEC support, enhancing the wake-up function from idle states for certain displays.

SERVICE PROVIDER APPLICATION VERSION

Peripheral Firmware versions

  • MeetUp - Firmware 1.0.264

  • Rally System - Firmware 1.2.54

03/06/2024

CollabOS 1.11.228

Release date: March 6, 2024

Improvements

  • Microsoft Teams Rooms

    • Updated Teams Rooms to 1449/1.0.96.2023120901 (February 2024)

    • Learn more about the features and improvements in this update here.

  • Zoom Room Appliances

    • Updated Zoom Room to version 5.17.5

    • Learn more about the features and improvements in this update here.

Bugs

  • CollabOS

    • Fixed an issue where Sync would incorrectly display the device status as "in use" under certain conditions, even when the device was not being used.

  • Teams Rooms on Android

    • Fixed an issue that required a device reboot if a USB camera was connected while the Teams app was already running.

SERVICE PROVIDER APPLICATION VERSION

Peripheral Firmware versions

  • MeetUp - Firmware 1.0.264

  • Rally System - Firmware 1.2.54

02/01/2024

CollabOS 1.11.221

Release date: February 1, 2024

Improvements

  • Zoom Room Appliances

    • Updated Zoom Room to version 5.17.1

    • Enhanced control of Bring Your Own Device (BYOD) mode Administrators can enable or disable the BYOD feature from the Zoom web portal.Ā 

    • Ultrasonic audio volume control for Logitech Tap USB Administrators can set the ultrasonic audio volume emitted by a Logitech Tap USB that is being used with a Logitech appliance.

    • Learn more about the features and improvements in this update here.

  • RingCentralĀ 

    • Updated RingCentral to version 23.4.30

  • Tencent Rooms

    • Updated Tencent Rooms to version 3.20.240.584

Bugs

  • Zoom Rooms

    • Fixed an issue where the Mic icon freezes when tapped repeatedly in a Teams DGJ meeting on Zoom Room Devices

    • Fixed an issue where in certain setups with dual display both the displays would not go into sleep when using Control with Idle Timeout in ZDM

    • Fixed an issue where video stream from far end showed pixelation on the display

    • Fixed an issue where digital signage has improper scaling

    • Learn more on bug fixes included in 5.17.1 - update here.

SERVICE PROVIDER APPLICATION VERSION

Peripheral Firmware versions

  • MeetUp - Firmware 1.0.264

  • Rally System - Firmware 1.2.54

12/18/2023

CollabOS 1.11.215

Release date: December 18, 2023

Features

  • Direct Guest Join Support

    • Zoom Rooms in appliance mode can now use Direct Guest Join to join meetings hosted on Teams, Google Meet, and WebEx.

    • Teams Rooms on Android can now use Direct Guest Join to join meetings hosted on Zoom and WebEx.

  • Sync support for GoTo Resolve Remote UI Access

    • Using Sync Portal, you can now mass-provision GoTo Resolve across your device fleet using Group Settings.

Improvements

  • Out-of-box Device Setup

    • Devices being set up running CollabOS 1.11 or higher, will now have the option to provision to Sync as the first step of onboarding. This allows admins to apply Sync features such as Group Settings and Update Channels.

  • Sync (Device Management)

    • The password in Local Network Access (LNA) can now be set as a Group Setting. This allows you to mass-deploy an LNA password across your fleet with ease.

  • Expanded Audio Device Safelist

    • Audio-Technica: DIGITAL SMARTMIXER Audio Interface

    • Yamaha: RM-CR, CS-800, CS-500

    • A-Plus: AP-1000P APLUS (USB Single Panel Amplifier)

    • QSC: I/O Bridge, Core 110

    • eMeet: A300

    • MXL: AC-360-Z V2

    • Extron: MediaPort 200, DMP128PLUS

    • Inogeni: 4KXUSB3

    • Scarlett: AMS-SCARLETT-2I2-3G

    • Aver: VC520Pro

    • Jabra: PanaCast 50, Speak 510

    • MXL: AC-404USB

    • Sennheiser: TeamConnect Wireless

    • Poly: Poly Sync 60

    • Vaddio: EasyUSB AV Mixer/Amp

    • ClearOne: Converge Huddle

    • Kramer: DSP-62-AEC

    • KanDao: KanDao Meeting Pro

    • Owl Labs: Meeting Owl 3

    • Yealink: CPW90 Wireless Microphone

    • Bose: EX-440C VC Signal Processor

    • Coolpo: Pana Camera

    • For a complete list of safelisted devices click here.

Bugs

  • GoTo Resolve Remote UI Access

    • Fixed an issue where network reset disables Remote UI Access.

    • Fixed an issue where the screen shows upside down in remote view when Tap USB is wall mounted.

    • Fixed an issue when the Remote UI Access feature got disabled when changing the MTU size to 1280.

  • Zoom Rooms

    • Fixed an issue where combined app updates from the Zoom Device Management portal failed.Ā 

  • Teams Rooms

    • Fixed an issue where meeting audio was distorted when using a MeetUp or Rally system

    • Fixed an issue where resetting the office hours configuration from Teams Admin Center did not reset on device settings.

    • Fixed an issue where in Direct Guest Join calls the meeting audio was heard one way only

  • CollabOS

    • Fixed an issue where the static noise was heard when sharing content without audio using HDMI-IN

    • Fixed an issue where in proxy-based networks the onboarding experience will take longer to resolve network connection.

SERVICE PROVIDER APPLICATION VERSION

  • Tencent Rooms

    • Tencent Rooms version: 3.19.230.551

    • Tencent Rooms controller version: 3.19.230.540

Peripheral Firmware versions

  • MeetUp - Firmware 1.0.264

  • Rally System - Firmware 1.2.54

Related Resources

    CollabOS Guide

    Admin guide for the operating system of RoomMate

    Logitech Sync

    Enterprise management & monitoring of Logitech's business products

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