<![CDATA[Logitech Hub]]> https://hub.sync.logitech.com https://tribe-s3-production.imgix.net/AFd3eetg0bHgOHdiKNtO4?fit=max&w=500&auto=compress,format Logitech Hub https://hub.sync.logitech.com Bettermode RSS Generator Sun, 26 Jul 2026 04:26:27 GMT Sun, 26 Jul 2026 04:26:27 GMT 60 https://tribe-s3-production.imgix.net/AFd3eetg0bHgOHdiKNtO4?fit=max&w=500&auto=compress,format <![CDATA[Sync cloud service outage]]> https://hub.sync.logitech.com/known-issues-qv6ei1fr/post/sync-cloud-service-outage-uJSap6SC8BhE1zg https://hub.sync.logitech.com/known-issues-qv6ei1fr/post/sync-cloud-service-outage-uJSap6SC8BhE1zg Fri, 24 Jul 2026 16:57:08 GMT Products Affected: Sync

Conditions: A brief AWS outage on July 24 between approximately 10:50–11:20 AM UTC (details here) caused a disruption to Sync services. All services have since been restored except email services including account creation, invites, and alert emails — which remain affected. Users may not receive these emails until the issue is resolved.

Workaround: None available at this time.

Resolution Progress: Issue is resolved.

]]> <![CDATA[USB Generic Name Missing from 3rd party devices.]]> https://hub.sync.logitech.com/discussions-nw2524il/post/usb-generic-name-missing-from-3rd-party-devices-IXkJNrHheI8av0e https://hub.sync.logitech.com/discussions-nw2524il/post/usb-generic-name-missing-from-3rd-party-devices-IXkJNrHheI8av0e Thu, 23 Jul 2026 17:34:36 GMT Ticket 17564195 : USB Generic Name Missing from 3rd party devices. Available in Windows, but not in Android.... Please pursue generic naming conventions for future ecology understandings.

]]> <![CDATA[Logitech View 7.21.26]]> https://hub.sync.logitech.com/space-management-brr2qv20/post/logitech-view-7-21-26-kmuSZgtTYcNB9DA https://hub.sync.logitech.com/space-management-brr2qv20/post/logitech-view-7-21-26-kmuSZgtTYcNB9DA Tue, 21 Jul 2026 22:20:47 GMT Release date: July 21, 2026

IMPROVEMENTS

  • An “AED” point of interest will now be shown when plotted on a map.

]]> <![CDATA[CollabOS USB Hub Compatibility Information]]> https://hub.sync.logitech.com/collabos-guides-vk38f4iu/post/collabos-usb-hub-compatibility-information-4cm5Oi3id7imt7K https://hub.sync.logitech.com/collabos-guides-vk38f4iu/post/collabos-usb-hub-compatibility-information-4cm5Oi3id7imt7K Tue, 21 Jul 2026 22:08:29 GMT Logitech does not certify or validate the use of external third-party USB hubs to allow the use of additional USB peripherals with CollabOS devices. Compatibility with external third-party USB hubs for reliable USB device enumeration and operation across different hardware setups cannot be guaranteed.

For this reason, to maintain system stability, USB peripherals should always be connected directly to the built-in USB ports on your CollabOS device. If your meeting room deployment necessitates the use of an external third-party USB hub to aggregate multiple USB device connections, please reach out to your Logitech Sales Representative or contact Logitech Support for guidance.

]]> <![CDATA[Sync API get Teams sign out. sign in status]]> https://hub.sync.logitech.com/discussions-nw2524il/post/sync-api-get-teams-sign-out-sign-in-status-opX1gHbSYLtTFcn https://hub.sync.logitech.com/discussions-nw2524il/post/sync-api-get-teams-sign-out-sign-in-status-opX1gHbSYLtTFcn Tue, 21 Jul 2026 19:48:18 GMT Hello Team,

We would like to view proactively when a Teams Room device has been signed out of its Teams account from Logitech Sync portal, without needing to remotely access the room’s UI to verify its sign-in status.

Our objective is to minimize room downtime, enable proactive remediation, and reduce disruption to end users.

]]> <![CDATA[Remote access to devices without being on the same subnet]]> https://hub.sync.logitech.com/discussions-nw2524il/post/remote-access-to-devices-without-being-on-the-same-subnet-OdmWGEmvgCauleq https://hub.sync.logitech.com/discussions-nw2524il/post/remote-access-to-devices-without-being-on-the-same-subnet-OdmWGEmvgCauleq Tue, 21 Jul 2026 19:00:26 GMT To remote connect and control the Logi Microsoft Teams Room devices without being on the same subnet as the device.

]]> <![CDATA[CollabOS 2.1.A (2.1.155)]]> https://hub.sync.logitech.com/meetup-2-52eep2po/post/collabos-2-1-a-2-1-155-lx5FZOytWA99by5 https://hub.sync.logitech.com/meetup-2-52eep2po/post/collabos-2-1-a-2-1-155-lx5FZOytWA99by5 Tue, 21 Jul 2026 16:03:49 GMT BUG FIXES

  • CollabOS

    • Fixed an issue that caused camera image flickers or pulses under certain lighting conditions, especially in rooms with fluorescent lights and ballasts operating at low frequency.

]]> <![CDATA[CollabOS 2.1.A (2.1.163)]]> https://hub.sync.logitech.com/rally-bar-huddle-ri7oxz75/post/collabos-2-1-a-2-1-163-vgym006O4pqnxYY https://hub.sync.logitech.com/rally-bar-huddle-ri7oxz75/post/collabos-2-1-a-2-1-163-vgym006O4pqnxYY Tue, 21 Jul 2026 16:03:41 GMT BUG FIXES

  • CollabOS

    • Fixed an issue that caused camera image flickers or pulses under certain lighting conditions, especially in rooms with fluorescent lights and ballasts operating at low frequency.

  • Microsoft Teams Rooms on Android

    • Fixed an issue where, in networks using Auto Proxy configuration, the Admin Agent update triggered in the Teams Admin Center could fail.

SERVICE PROVIDER APPLICATION VERSIONS

  • Microsoft Teams Rooms on Android

  • Zoom Rooms

    • Zoom Rooms version: 7.0.6

    • Zoom Rooms Controller version: 7.0.6

]]> <![CDATA[CollabOS 2.1.A (2.1.138)]]> https://hub.sync.logitech.com/logi-dock-flex-cn2pw28f/post/collabos-2-1-a-2-1-138-V8yTwDLfbmvXeIS https://hub.sync.logitech.com/logi-dock-flex-cn2pw28f/post/collabos-2-1-a-2-1-138-V8yTwDLfbmvXeIS Tue, 21 Jul 2026 16:03:29 GMT BUG FIXES

  • Microsoft Teams Panels

    • Fixed an issue where, in networks using Auto Proxy configuration, the Admin Agent update triggered in the Teams Admin Center could fail.

SERVICE PROVIDER APPLICATION VERSIONS

  • Microsoft Teams Panels

  • Zoom Rooms

    • Zoom Rooms Controller version: 7.0.6

]]> <![CDATA[CollabOS 2.1.A (2.1.303)]]> https://hub.sync.logitech.com/tap-scheduler-vroo4o7p/post/collabos-2-1-a-2-1-303-dMjjsNIVm2SDRhY https://hub.sync.logitech.com/tap-scheduler-vroo4o7p/post/collabos-2-1-a-2-1-303-dMjjsNIVm2SDRhY Tue, 21 Jul 2026 16:03:20 GMT BUG FIXES

  • Microsoft Teams Panels

    • Fixed an issue where, in networks using Auto Proxy configuration, the Admin Agent update triggered in the Teams Admin Center could fail.

SERVICE PROVIDER APPLICATION VERSIONS

  • Microsoft Teams Panels

  • Zoom Rooms

    • Zoom Rooms Controller version: 7.0.6

]]>