Swytch

How do I apply firmware updates to Logitech Swytch?

Logitech Swytch can be updated using the Logitech Sync local application, however depending on your configuration, the process may differ slightly. Below are the steps for updating Swytch depending on your configuration.

Note: Swytch updates via the USB-C PC port on the Swytch Hub. Connecting the purple “Y-cable” to a computer will not allow Sync to recognize the Swytch for update purposes.

Windows-based deployments

Applicable to:

  • Windows-based host PCs.

Process:

  1. Ensure the Windows-based computer is connected to the USB-C PC port on the Swytch Hub.

  2. Download, install, and/or open the Logitech Sync application on the host computer.

  3. Select Swytch on the left-hand menu, hit the “three-dots” in the top right corner, and Check for updates.

  4. Update Swytch as needed.

Note: For Windows-based host deployments, you can also update Swytch from the Sync Portal.

Google-based deployments

Applicable to:

  • Google Meet computes running ChromeOS

Process:

  1. Connect a Windows or Intel-based Mac PC to the Swytch Hub’s USB-C PC port using a USB-C cable.

    1. Note: Chrome OS does not support the Logitech Sync app

  2. On the connected laptop, download, install, and/or open the Logitech Sync application on the connected Windows/Intel-based Mac computer.

  3. Select Swytch on the left-hand menu, hit the “three-dots” in the top right corner, and Check for updates.

  4. Update Swytch as needed.

  5. Disconnect the connected Windows/Intel-based Mac computer.

Android-based deployments

Note: For Android-based video bar deployments (Rally Bar, Rally Bar Mini, Rally Bar Huddle), we recommend Logitech Extend.

Applicable to:

  • Rally Bar (legacy)

  • Rally Bar Mini (legacy)

  • Roommate

Process:

  1. Connect a Windows or Intel-based Mac PC to the Swytch Hub’s USB-C PC port using a USB-C cable.

    1. Note: Chrome OS does not support the Logitech Sync app

  2. On the connected laptop, download, install, and/or open the Logitech Sync application on the connected Windows/Intel-based Mac computer.

  3. Select Swytch on the left-hand menu, hit the “three-dots” in the top right corner, and Check for updates.

  4. Update Swytch as needed.

  5. Disconnect the connected Windows/Intel-based Mac computer.


Note: For Roommate-based deployments, the ability to update Swytch from the Sync Portal is coming soon.

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