How to Install Sync for Personal Collaboration Devices with SCCM

Contents

Prerequisites

• Sync for Personal Collaboration uses the same URIs used in Sync for Spaces. For the full list of network ports: Firewall and Proxy Setup Information for Sync.

• Having a device connected prior to installation is not a requirement.

• Tune is not required. This will be installed during setup.

• Only Logitech Enterprise and Logi Dock devices will register with Sync. Keyboards, Mice, and consumer devices are not supported.

Files

There are three files part of the package:

• LogiSyncPersonalCollab.msi: The Installer

• ProvisioningToken.json: Sync Cloud Token, do not edit

• LogiAppsBundle.json: Tune install configuration settings. Leave default values.

Installing Sync for Personal Collaboration

1. Install the Sync for Personal Collaboration Agent LogiSyncPersonalCollab.msi (this may need admin rights).

2. If the two JSON files are not in the same location as the installer, copy the two JSON files to C:\ProgramData\LogiSyncPersonalCollab\ (with deployment tools, the two JSON files must be copied AFTER the installer is completed).

3. The installer will look for the two JSON files and make the required configurations.

4. The log file C:\ProgramData\LogiSyncPersonalCollab\status.txt will return the connection status. Don't stop at setup or running.

   Name

   State

   Description

   ProvisionFileNotFound

   setup

   The installer could not find the provisioning file ProvisioningToken.json

   ProvisionStarted

   running

   Transient State, should not exit here

   ProvisionCompleted

   running

   Transient State, device connected to sync cloud

   ProvisionFailed

   finished

   Could not connect to Sync Cloud

   BundleFileNotFound

   setup

   The installer could not find the provisioning file LogiAppsBundle.json

   BundleInstallStarted

   running

   Transient State, should not exit here

   BundleInstallCompleted

   running

   Transient State, Tune app installed

   BundleInstallFailed

   finished

   Could not install Tune application

   Success

   finished

   msiexec.exe could not find LogiSyncPersonalCollab.msi

5. The computer will register with Sync.

6. If Tune is not installed, it will be pulled down from Logitech and installed.

7. Once the user runs Logi Tune for the first time, the connected B2B devices will be registered.

Download the required files

1. Login to Sync.

2. On the left at the bottom click on System.

   

3. Scroll Down to the Personal Devices on the main window and Click on Download.

4. Choose the Platform.

Configuring SCCM

If you want to download the pre-configured package it is available here:

http://gtm.vc.logitech.com/DeploymentTools/SCCM-LogiSyncPerosnalCollab.zip

1. Extract the file and place the LogiSyncForPesonalCollab.zip file and the SCCM-LogiSyncForPesonalCollab_files folder in the distribution point share

2. Add the msi installer and the two json files you downloaded from the Sync portal to the SCCM-LogiSyncPerosnalCollab_files\Content_ea48f214-2ba2-4c9e-b27f-964f33e4b5a5 folder

3. Delete the SCCM-LogiSyncForPesonalCollab.zip

4. Deploy the application.

Note: For manual configuration, please see: SCCM Manual Configuration.