Sync Organization Activity Log
Sync Organization Activity Log
Organization Activity Log
Sync Organization Activity Log provides an easy way to see all of the activities that have been happening in your organization within the last 30 days. Below is a table of all of the events that we currently surface in the organization activity log.
To access your organization activity log navigate to System on the left nav bar and then select Activity Log from the tabs on the System page.
Organization Activity Log is only visible to users with the Owner role.
Event
Description
User Joined Organization
John Doe joined the organization
User invited
John Doe invited Jane Doe to join the organization as an IT user with role Owner
User Role Changed
John Doechanged the role of Jane Doe from Sync Admin to Installer
User Removed
John Doe removed Jane Doe from the organization
John Doe left the organization
User Access Changed
John Doe modified access controls for Jane Doe
User Name Changed
John Doe changed the name of J D to Jane Doe
John Doechanged their name from J D to J Doe
John Doechanged their name from J Doeto John Doe
Event
Description
End User Added
John Doe added Jane Doe to the organization as an End User
John Doe added 3 End Users to the organization
End User Removed
John Doeremoved Jane Doe from the organization as an End User
John Doe removed 3 End Users from the organization
End User Group Added
John Doe created the End User group 'Some group'
End User Group Removed
John Doe removed the End User group 'Some group'
End User Groups Reassigned
John Doe assigned Jane Doe to End User group 'Some group'
John Doe assigned 5 users to End User group 'Some group'
John Doe assigned Jane Doe to 5 End User groups
John Doe assigned 5 users to 5 End User groups
Event
Description
Domain Requested
John Doe submitted a domain registration request for ‘example.com'
Domain Approved
Domain registration request for 'example.com' has been approved
Domain Deleted
John Doeunregistered the 'example.com' domain
IdP Added
John Doe configured a new Google SSO identity provider for 'example.com'
John Doe configured a new SAML SSO identity provider for 'example.com'
IdP Deleted
John Doe removed the Google SSO identity provider for 'example.com'
John Doe removed the SAML SSO identity provider for 'example.com'
IdP Updated
John Doe changed the SSO identity provider type for 'example.com' to Google
John Doe changed the SSO identity provider type for 'example.com' to SAML
John Doe changed the SAML metadata for 'example.com'
IdP Enforced
John Doe enforced SSO for 'example.com'
IdP Unenforced
John Doe un-enforced SSO for 'example.com'
Event
Description
Email Alerts Enabled
John Doeturned email alerts on
Email Alerts Disabled
John Doe turned email alerts off
Email Alerts Notifications Changed Enabled
John Doe turned on email alerts for 'device errors'
Email Alerts Notifications Changed Disabled
John Doe turned off email alerts for 'device errors'
Email Alerts Mute Period Added
John Doe added a mute period for email alerts between 00:00 - 06:00
Email Alerts Mute Period Removed
John Doe removed a mute period for email alerts between 00:00 - 06:00
Email Alerts Grace Period Changed
John Doe changed the grace period for email alerts from '30 seconds' to '5 minutes'
Email Alerts Batch Option Changed
John Doe changed the batch option for email alerts from 'Send case by case' to 'Wait and send in batch (2 hours)'
Email Alerts Resolution Emails Changed Enabled
John Doe turned on email alerts resolution emails
Email Alerts Resolution Emails Changed Disabled
John Doe turned off email alerts resolution emails
Email Alerts Recipient Added
John Doe added [email protected] as an email alert recipient
Email Alerts Recipient Removed
John Doe removed [email protected] as an email alert recipient
Email Alerts Paused
John Doe paused email alerts
Email Alerts Unpaused
John Doe unpaused email alerts
Event
Description
ServiceNow Alerts Enabled
John Doe turned on ServiceNow alerts
ServiceNow Alerts Disabled
John Doe turned off ServiceNow alerts
ServiceNow Grace Period Changed
John Doe changed the grace period for ServiceNow from '5 minutes' to '30 seconds'
ServiceNow Notifications Changed Enabled
John Doe turned on ServiceNow alerts for 'device errors'
ServiceNow Notifications Changed Disabled
John Doe turned off ServiceNow alerts for 'device errors'
ServiceNow Mute Period Added
John Doe added a mute period for ServiceNow alerts between 00:00 - 06:00
ServiceNow Mute Period Removed
John Doe removed a mute period for ServiceNow alerts between 00:00 - 06:00
ServiceNow Direct Mode Changed
John Doe changed the ServiceNow incident creation mode to 'Now API'
ServiceNow Credentials Changed
John Doe changed the ServiceNow domain name to 'example.service-now.com'
John Doe changed the ServiceNow user account to 'examplet'
Event
Description
Group Added
John Doe added a new group /US/Example/Floor 2/
Group Renamed
John Doe renamed the group at /US/Example/Floor 2/ to Floor 3
Group Removed
John Doe removed the group /US/Example/Floor 2/
Bulk Reboot
John Doe rebooted 5 Rally Bar devices
John Doe set a reboot schedule for 5 Rally Bar devices
John Doe cleared the reboot schedule for 5 Rally Bar devices
Bulk Update
John Doe triggered an update for 5 Rally Bar devices
John Doe set an update schedule for 5 Rally Bar devices
John Doe cleared the update schedule for 5 Rally Bar devices
Group Settings Changed
John Doe updated the bulk settings policy for Rally Bar devices in /US/Example/Floor 2/
Rooms Moved
John Doe moved 5 rooms to /US/Example/Floor 2/
Event
Description
SCIM Enabled
John Doe enabled SCIM provisioning
SCIM Secret Rotated
John Doe created a new secret token for SCIM provisioning
SCIM Old Secret Deleted
John Doe deleted the old secret token for SCIM provisioning
SCIM Disabled
John Doe disabled SCIM provisioning
Event
Description
Org Licensed
John Doe enabled Logitech Select for this organization
Logitech Select has been enabled for this organization
Org Unlicensed
John Doe disabled Logitech Select for this organization
Logitech Select has been disabled for this organization
Rooms License Added
John Doe added a Sync Plus license to ‘Example’
A Sync Plus license was added to 'Example'
John Doe added Sync Plus licenses to 5 rooms
Sync Plus licenses were added to 5 rooms
Rooms License Removed
John Doeremoved a Logitech Select license from 'Example’'
A Logitech Select license was removed from 'Example'
John Doeremoved Logitech Select licenses from 5 rooms
Logitech Select licenses were removed from 5 rooms