Sync App 3.10.247

Release date: May 27, 2026

BUG FIXES

  • General bug fixes and improvements.

Sync App 3.9.322

Release date: April 21, 2026

BUG FIXES

  • Corrected an issue in MTRoW rooms where the USB friendly name for Rally Bar, Rally Bar No Radio, and Rally Bar Mini appear as "USB Video Device" in the Microsoft Teams app.

Sync App 3.9.319

Release date: March 23, 2026

IMPROVEMENTS

  • RightSight 2 view modes are now disabled when Multi-Stream is enabled in Microsoft Teams Rooms on Windows.

BUG FIXES

  • Resolves an issue where RightSight 2 sometimes failed to enable after a product reboot.

  • Resolves an issue where Rally Bar and Rally Bar Mini devices would occasionally appear as "USB video device" when connected to a PC.

Sync App 3.9.303

Release date: December 12, 2025

BUG FIXES

  • Resolves an issue where Sight failed to update after a CollabOS update.

  • General bug fixes and improvements.

Sync App 3.8.278

Release date: November 12, 2025

IMPROVEMENTS

  • Sync App now lets you remotely reboot a Rally System directly from either Sync Portal or Sync app.

Sync App 3.8.254

Release date: May 13, 2025

IMPROVEMENTS

  • We’ve improved registry permissions, enhancing the security of the Sync App.

BUG FIXES

  • We've resolved Known Issue 1181, which prevented devices running CollabOS 1.8 version from updating to the latest CollabOS version.

Sync App 3.8.165

Release date: April 21, 2025

BUG FIXES

  • Issue resolved where Logitech Sight may not update as expected after a host device updates in USB mode.

  • General bug fixes and improvements.

Sync App 3.7.255

Release date: February 10, 2025

BUG FIXES

  • Resolves an issue where Sight updates would fail after Rally Bar or Rally Bar Mini updates had been completed.

Sync App 3.7.149

Release date: January 13, 2025

Features

  • CollabOS 1.14+ Support!

    • Important: Sync app 3.7.149 or higher is required to update Rally Bar and Rally Bar Mini to CollabOS 1.14 or higher. Please update your Sync app before updating your device.

  • Introducing Microsoft Teams Multi-Stream IntelliFrame (Beta)!

    • Available for Teams Rooms on Windows, Multi-Stream IntelliFrame provides a more immersive remote participant experience by sending multiple video streams of in-room participants rather than placing them all in one stream.

    • Multi-Stream requires CollabOS 1.14 or higher, learn more here

Sync App 3.6.180

Release date: October 22, 2024

Features

  • Added support for Logitech Extend. Easily update your Logitech Extend by connecting via USB to PC running Sync App.

Bugs

  • General bug fixes and improvements.

Sync App 3.5.136

Release date: August 1, 2024

Features

  • Introducing Smart Switching (Beta) support for Logitech Sight: Smart Switching dynamically switches between the front-of-room and center-of-table camera feed based on the direction participants are facing, ensuring a constant, front-facing view of people in the room.

    • Smart Switching requires CollabOS 1.13 or higher

Sync App 3.4.198

Release date: July 22, 2024

Bugs

  • Fix for Rally Bar No Radio Windows Updates CollabOS updates.

Sync App 3.4.196

Release date: July 8, 2024

Features

  • Added product support for Rally Bar No-Radio

Sync App 3.3.358

Release date: June 12, 2024

Improvements

  • A new device logging capability has been added that allows device admins to generate a video log in case one is requested.

Bugs

  • Fixed a Known Issue 138874 where the Rally System, when connected to Teams Rooms on Windows, would display a “Your camera isn’t working” message and a blank video feed.

Sync App 3.3.176

Release date: April 3, 2024

Improvements

  • Added Rally and Rally Camera options for preset recall. You can choose to prioritize speed or precision.

Bugs

  • General bug fixes and improvements.

Sync App 3.2.204

Release date: December 11, 2023

Features

  • Multiple Rally Camera support.

  • Camera Zone support (CollabOS 1.11 required).

  • Sight listed as peripheral, previously just seen under Rally Bar.

Bugs

  • Issue resolved where in rare circumstances Sight updates were not triggered.

  • Issue fixed where forgetting a Sight connected to Rally Bar did not work as expected.

  • Sight removed correctly when device mode Rally Bar is disconnected.

  • API issue resolved where Rally would show "unsupported conference device".

  • Issue resolved where Rally system would occasionally disconnect from Sync App on macOS.

Sync App 3.1.308

Release date: October 16, 2023

Features

  • Sync App now supports out-of-meeting occupancy data collection on Rally Bar and Rally Bar Mini. Sync Plus or Logitech Select license is required for this feature. Learn more about licenses here.

Bugs

  • Issue resolved where Sight firmware update would occasionally fail when connected to Rally Bar.

  • General bug fixes and improvements

Sync App 3.1.185

Release date: July 18, 2023

Features

  • Sight support now available when connected to Rally Bar and Rally Bar Mini.

Bugs

  • Issue resolved where you could sometimes not rename the room from Sync App.

  • Mic pod test button now shown properly for Rally Bar Huddle.

Improvements

  • General bug fixes and stability improvements.

Sync App 2.5.116

Release date: June 13, 2023

Features

  • Camera settings have now been added for Rally Bar, Rally Bar Mini, Rally, Rally Camera, and Meetup! Take control of your video experience with more granular controls over the picture.

  • Support for Sync provisioning codes is now available in Sync App. You can get a provisioning code from Sync portal and use it to provision instead of your email and password.

Bugs

  • General bug fixes and improvements

Sync App 3.0.236

Release date: March 14, 2023

Bugs

  • Fixed an issue where a device could not be forgotten in the Sync app.

  • Fixed an issue where pan and tilt controls did not show up if the device is streaming in another application.

  • Fixed an issue where, if triggered from Sync, a firmware update would happen while the device is in use.

  • Fixed an issue in Sync App 2.5.293 that could cause custom camera settings (ex. brightness) to return to default when updating.

Improvements

  • General stability improvements

  • Perspective corrected and dark modes added for Logitech Scribe. Requires Scribe version 1.1.4 and up.

  • Added Jabra Panacast 50 as a monitored device. Learn more about monitored devices here.

Sync App 2.5.293

Release date: October 28, 2022

Features

  • After December 1, 2022, updates to Sync App will no longer occur automatically. Instead, you will be prompted whenever a new Sync App update is available, and you can then decide when to apply it. As part of the change, we are also releasing a new feature called Scheduled Sync App Updates in Sync App and Sync Portal, which gives you precise control of how and when the Sync App is updated. This feature will be delivered through one last automatic update on December 1 if you have not already update to Sync App 2.5.293.

Bugs

  • Issue resolved where a connectivity check introduced issues for proxy connected systems.

Improvements

  • General improvements and bug fixes.

Sync App 2.5.125

Release date: June 15, 2022

Bugs

  • Critical issue resolved Sync App disabled auto exposure and auto white balance controls causing poor video quality

Sync App 2.4.574

Release date: March 28, 2022

Features

  • Bulk provisioning the Sync App stub, downloaded from Sync Portal, now respects proxy configuration at time of deployment.

  • Tap (USB) firmware can now be upgraded directly from Sync.

Bugs

  • General bug fixes and improvements.

Improvements

  • Additional settings for Rally Bar and Rally Bar Mini added to support CollabOS 1.6 release.

Sync App 2.4.535

Release date: February 22, 2022

Bugs

  • Resolved an issue where Sync would show devices connected to Swytch as disconnected when Swytch is in use.

Improvements

  • Improvement made to Sync App to be more resilient to fast PNP events

Sync App 2.4.468

Release date: December 15, 2021

Bugs

  • General bug fixes and improvements

Sync App 2.4.451

Release date: November 17, 2021

Features

  • None

Bugs

  • Issue resolved where rooms in sync may have seen incorrect devices associated with them.

Improvements

  • None

Sync App 2.4.434

Release date: November 9, 2021

Bugs

  • Issue resolved where two monitored devices connected to the same meeting room PC were not both shown correctly.

  • Fixed and issue where on occasion monitored devices would not report their status correctly to Sync portal.

Sync App 2.4.413

Release date: November 4, 2021

Features

  • You can now configure EQ settings for Rally Bar and Rally Bar Mini in Sync App.

Sync App 2.4.356

Release date: August 17, 2021

Features

  • None

Bugs

  • Issue fixed where on occasion rooms would not reconnect back to Sync portal after nightly reboots.

Improvements

  • None

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