Setting up Tap Scheduler

This article will walk you through the process of getting your Tap Scheduler set up and ready to integrate with Logitech Room Booking. 

Prerequisites

To follow this guide you will need three things, a Tap Scheduler, a room set up in Sync, and to be logged in as an administrator in Sync with Admin privileges. More information can be found here: Sync Admin Guide

Unboxing

Here is a short video that goes through the unboxing experience for Tap Scheduler

Initial set up

Once you have removed Tap Scheduler from its packaging and have connected it to POE you are ready to start setting up the software side of the device.

1. Once the Tap Scheduler is powered on you will be presented with regional settings for the device. This allows you to set the country, timezone, and language.

   

2. After you have gone through these initial settings you will be prompted to with the End User License Agreement (EULA). To proceed, read and accept the EULA.

3. You will then be prompted to set up the network configuration.

   1. Note: Tap Scheduler can be set up to use either an ethernet connection or a wifi connection for network access.

4. Once you are connected to the network Tap Scheduler will check to see if there is an update available. We always recommend that you are on the latest version of CollabOS.

5. You will then be shown a list of providers to choose from. Select “Logitech Room Booking” from the list.

   

Provisioning to Sync

Provisioning your Tap Scheduler connects the hardware to our backend and tells the device what room it is associated with. 

After you have selected Logitech Room Booking as your service provider, you will see an option to enter a provisioning code, sign in with credentials, or skip. Below are details on each option.

Enter provisioning code

1. Selecting the “Enter provisioning code” option will require you to get the provisioning code for the room that you want to link with this device. To get this first go to your Sync portal and log in with an admin account. 

2. Once you are logged in go to Meeting Rooms>Inventory and select the room you want to link to your Tap Scheduler from the list.

   

3. Now on the room page you should see a provisioning code in the middle of the page.

   

   
   If you do not see the provisioning code in the middle of the page it means that you have other hardware assigned to this room. In this case, simply click on the “Provision” section of the portal near the top of the page.

   

4. After obtaining the provisioning code you can enter it in on the Tap Scheduler.

   

5. You will then be prompted with an installation summary screen. This will allow you to verify or change any aspects of the installation you have set up so far. To continue press the arrow at the bottom of the page.

   

6. With the provisioning code entered and the installation has been confirmed on Tap Scheduler, it will load the associated room details. If you have set it up correctly you will see the Logitech Room Booking home screen. If you do not see this, please verify you have completed all of the steps to set up Logitech Room Booking.

   

Logitech Room Booking supports both landscape and portrait orientations. To use either of these simply mount Tap Scheduler in the desired orientation and Logitech Room Booking will automatically adjust.

Sign in with credentials

The option to sign in with credentials will allow you to sign into your Sync admin account on Tap Scheduler. You can then select from a list of rooms to pick the room you wish to link with this Tap Scheduler. 

1. After tapping “Sign in with credentials” you will see a screen that prompts you to sign in with your Sync admin email and password. Once you have entered your Sync admin account credentials, tap “Continue”.

   

2. You will then select the room you wish to link to this device from the provided list.
   Note: If you do not see the room you wish to link, ensure it has been created correctly in Sync. 

3. You will then be prompted with an installation summary screen. This will allow you to verify or change any aspects of the installation you have set up so far. To continue press the arrow at the bottom of the page.

   

4. With the Sync room selected and the installation confirmed on Tap Scheduler, it will load the associated room details. If you have set it up correctly you will see the Logitech Room Booking home screen. If you do not see this, please verify you have completed all of the steps to set up Logitech Room Booking.

   

Skip the provisioning code

If you choose to skip the provisioning step after selecting Logitech room booking as your service provider you will not be able to use Logitech Room Booking. You will continue to see a screen with an option to enter a provisioning code.