Common Pre-sales FAQs for Tap
Below you will find a collection of frequently asked questions and answers for Tap
Is Logitech Tap’s touch controller a tablet?
No, it is a USB touch controller that connects to a meeting room PC. It is in an always ready to use state, with a motion sensor to automatically wake the system when people enter the room.
What interfaces are available on the Tap touch controller?
Tap’s touch controller features a USB-C, HDMI in, USB-A, and 3.5mm headset interface.
Does Tap have a presence sensor?
Yes, Tap has an integrated PIR motion sensor located on the front of the device for detecting presence in a room.
Is there a security cable lock connection?
Yes, there is Kensington security slot on the side of the touch controller and internally on the under side.
What additional hardware is available?
Table, riser, and wall mounts will be available in a wide range of room sizes. Tap includes a 10m Strong USB cable; Logitech Strong USB will also be sold as an accessory in 10m and 25m lengths.
How much do the Logitech Tap mounts cost?
The suggested retail price for the Logitech Tap riser, table and wall mounts is $199 in the U.S. For more details please check with a local reseller, which you can find here.
How much does the Logitech Strong USB cost?
For the latest details regarding pricing, please refer to our website or reach out a local reseller.
Is the Logitech logo LED illuminated when the Tap is wall-mounted?
No, the Logitech logo LED is off when the Tap is in the wall-mounted position.
The LED behind the Logitech logo on the Tap is primarily used as a status indicator for specific setup and power states. However, when the device is wall-mounted, the LED is disabled to maintain a clean, professional appearance and to avoid visual distractions in a vertical orientation.
When wall-mounting a standard Logitech Tap, the built-in motion sensor will be pointed toward the ceiling. This may reduce the sensitivity of the wake-on-approach feature. Users may need to touch the screen to wake the system if the sensor does not detect them.
If you find the screen content is upside down after wall mounting, you can invert the image through the device settings. For more information on this, please see How do I invert the image when Tap is mounted to a wall?