Workaround for Teams Rooms NUC experiencing a black or blank front of room display

Previously a known issue, some Arena Canyon NUC models may encounter a display-related issue where the front-of-room display will show a blank or black screen.

While the issue was promptly identified and rectified, some affected units had already been delivered to customers. This update provides a permanent resolution to the issue and has been implemented to prevent its recurrence in future production units.

This issue has been resolved, with the workaround listed below

Applicable to:

• Arena Canyon NUC (Model: NUC13L3KV5) running Microsoft Teams Rooms on Windows version 5.2.115.0 and later

Workaround:

• Download the executable file: https://gtm.vc.logitech.com/ASUS/BIOS/FixTapDisplay.exe

• Run the executable

• Reboot the system

Note: This update will not affect any future BIOS or Driver updates.