Touch Controller

Tap IP

Network-connected touch controller that enables one-touch join and easy content sharing

06/09/2026

CollabOS 2.0.D (2.0.127)

BUG FIXES

  • Microsoft Teams Rooms on Android

    • Fixed an issue that could prevent an update from Microsoft TAC from completing successfully.

SERVICE PROVIDER APPLICATION VERSIONS

  • Microsoft Teams Rooms on Android

  • Zoom Rooms

    • Zoom Rooms Controller version: 6.7.0

  • Google MeetĀ 

    • Google Meet version: 20240421

  • Tencent Rooms

    • Tencent Rooms controller version: 3.35.350.514

05/05/2026

CollabOS 2.0.B (2.0.120)

IMPROVEMENTS

  • Peripheral firmware

  • Microsoft Teams Rooms on Android

  • Zoom Rooms Appliance

    • Updated the included Zoom Rooms Controller version to 6.7.0.

BUG FIXES

  • CollabOS

    • Fixed an issue where disabling and re-enabling Internet Time Auto-configuration would change the NTP server to pool.ntp.org.

    • Fixed an issue that could prevent NTP synchronization when the NTP server is not available during system boot.

    • Fixed an issue that could result in incorrect UI orientation when CollabOS is configured with auto-orientation enabled and the device is physically upside down.

    • Fixed an issue that could prevent service provider application updates during CollabOS upgrade.

  • Microsoft Teams Rooms on Android

    • Fixed an issue that could prevent an update from Microsoft TAC from completing successfully.

SERVICE PROVIDER APPLICATION VERSIONS

  • Microsoft Teams Rooms on Android

    • Teams Rooms: 1449/1.0.96.2025341701

    • Admin agent version: 1.0.0.202511230136

    • Authenticator version: 6.2509.6046

    • Intune version: 25.02.1

    • Known issues

  • Zoom Rooms

    • Zoom Rooms Controller version: 6.7.0

  • Google MeetĀ 

    • Google Meet version: 20240421

  • Tencent Rooms

    • Tencent Rooms controller version: 3.35.350.514

12/11/2025

CollabOS 2.0 (2.0.86)

IMPORTANT CHANGES

  • CollabOS

    • GoTo Resolve support is not available as part of the CollabOS 2.0 update. A future CollabOS update will reintroduce GoTo resolve support.

FEATURES

  • Introducing Android 12!

    • The system has been updated to Android 12, providing a secure foundation and longer-term device support. We’ve designed the update process to be quick and simple.

  • Introducing Spot Support!

    • Spot is a presence and environmental sensor that can easily be deployed throughout the office to deliver workplace automations and insights on space utilization, air quality, and energy efficiency. It can be paired with CollabOS devices, such as a Tap IP, or with a Logitech LoraWAN Gateway.

    • Learn more about Spot and supported configurations here.

IMPROVEMENTS

  • CollabOS

    • Finnish (fi-FI) is now available for use with service provider applications. Check your service provider’s documentation to see if this language is supported.

  • Microsoft Teams Rooms on Android

    • Added support for partial configuration profiles, allowing admins to modify individual settings on CollabOS devices without overwriting existing configurations.

    • Updated the included Teams Rooms version to 1449/1.0.96.2025328903

  • Tencent Rooms on Android

    • Updated the included Tencent Controller version to 3.35.350.514

  • Zoom Rooms on Android

    • Updated the included Zoom Rooms Controller version to 6.6.0

BUG FIXES

  • CollabOS

    • Fixed an issue with LLDP advertisement time-to-live (TTL) interval that led to CollabOS devices appearing to ā€œflapā€ frequently in network switch logs.

SERVICE PROVIDER APPLICATION VERSIONS

  • Microsoft Teams Rooms

    • Teams Rooms: 1449/1.0.96.2025328903

    • Admin agent version: 1.0.0.202507210031

    • Authenticator version: 6.2503.2060

    • Intune version: 25.02.1

    • Known issues

  • Zoom Rooms Appliance

    • Zoom Rooms Controller version: 6.6.0

  • Google MeetĀ on Android

    • Google Meet version: 20240421

  • Tencent Rooms

    • Tencent Rooms controller version: 3.35.350.514

09/08/2025

CollabOS 1.15.A (1.15.132)

Release date: September 11th, 2025

IMPROVEMENTS

  • Microsoft Teams Rooms on Android

    • Updated the admin agent to support updates via Microsoft Teams Admin Center (TAC).

SERVICE PROVIDER APPLICATION VERSIONS

  • Microsoft Teams Rooms on Android

  • Zoom Rooms

    • Zoom Rooms version: 6.5.1

    • Zoom Rooms Controller version: 6.5.1

  • Google MeetĀ 

    • Google Meet version: 20240421

  • Tencent Rooms

    • Tencent Rooms controller version: 3.30.320

08/26/2025

CollabOS 1.15 (1.15.130)

Release date: August 26th, 2025

NEW FEATURES

  • Introducing CollabOS and Sync Cloud APIs!

    • CollabOS APIs and Sync Cloud APIs make it easy for IT teams to integrate Logitech devices into enterprise workflows, monitor devices, access insights, and build smarter workplaces at scale.Ā 

      • CollabOS APIs allow admins to access CollabOS devices over their local network, regardless of service plan.

      • Sync APIs, available to Sync Plus, Essential, and Select subscribers, give admins access to device information from Sync cloud.

      • Explore the Getting Started guide to learn more.

IMPROVEMENTS

  • CollabOS

    • Danish and Norwegian are now available for use with service provider applications. Check your service provider’s documentation to see if these languages are supported.

    • The device serial number and MAC address now appear on the ā€œConfirm installationā€ summary page at the end of setup.

  • Local Network Access (LNA)

    • The LNA username can now be changed when using either LNA or Sync.

    • You can now use a password-protected private key when replacing the default self-signed LNA web server certificate. Learn more about Local Network Access certificate management here.

  • Microsoft Teams Rooms on Android

  • Zoom Rooms

    • Updated the included Zoom Rooms Controller version to 6.5.1.

BUG FIXES

  • CollabOS

    • Fixed an issue where a device may unexpectedly disconnect from Sync Portal.

    • Fixed an issue where devices provisioned to Sync would occasionally experience unexpected configuration changes, such as time format modifications.

  • Zoom Rooms

    • Fixed an issue where the CollabOS device would unexpectedly disconnect from ZDM after a reboot when network services or NTP sync exceeded the expected threshold.

SERVICE PROVIDER APPLICATION VERSIONS

  • Microsoft Teams Rooms on Android

  • Zoom Rooms

    • Zoom Rooms Controller version: 6.5.1

  • Google MeetĀ 

    • Google Meet version: 20240421

  • Tencent Rooms

    • Tencent Rooms controller version: 3.30.320

05/03/2025

CollabOS 1.14.B (1.14.371)

Release date:June 30, 2025

This release includes the migration of Microsoft Teams Rooms on Android infrastructure to AOSP Device Management (DM), which is only relevant for Teams Rooms users.

IMPORTANTĀ 

  • Teams Room on Android Only

    • Please review Logitech's AOSP Migration Guide,Ā  Microsoft’s blog post and Microsoft’s Migrating Teams Android Devices to AOSP Device Management from Device Administrator guide entirely prior to starting the migration to avoid your devices being signed out. If you're not using Microsoft Intune to manage Teams Rooms on Android, make sure to disable Intune in Microsoft 365, see Microsoft’s documentation for instructions.

    • Deployment

      • We strongly recommend rolling out this update in controlled batches, monitoring device behavior closely to minimize disruption. This staggered approach allows you to detect any unexpected issues or sign-outs caused by your organization’s unique configuration.

      • We recommend keeping your room displays on and disabling any power saving settings on the TAC profiles during the update for a seamless transition. See support article about Power Saving

    • Remote Access

      • To help organizations recover from device sign-outs that may be caused by network or configuration issues, complimentary access to Remote UI Access will be made available.

      • To use Remote UI Access, start a free 90-day trial within Sync.

      • If you’ve previously activated a trial, contact us and we’ll restart your 90-day access.Ā 

Service provider application versions

03/27/2025

CollabOS 1.14.A (1.14.190)

Release date: March 27, 2025

FEATURES

  • Introducing support for Rally Board 65!

    • You can now use Tap IP with Rally Board 65 as a touch controller for Teams Rooms on Android and Zoom Rooms.

IMPROVEMENTS

BUG FIXES

  • Zoom Rooms

    • Fixed an issue where the Zoom interface intermittently displayed error 5003 under specific network conditions after boot-up.

Service provider application version

  • Microsoft Teams Rooms on Android

  • Zoom Rooms

    • Zoom Rooms Controller version: 6.3.5

  • Google

    • Google Meet version: 20240421

  • Tencent Rooms

    • Tencent Rooms version: 3.30.320

    • Tencent Rooms controller version: 3.30.320

02/12/2025

CollabOS 1.14 (1.14.181)

Release date: February 12, 2025

NEW FEATURES

  • Introducing Camera Controls in BYOD Mode when using Tap IP

    • Rally Bar conference cameras and MeetUp 2 paired with Tap IP now provide in-room camera controls such as RightSight 2 modes, manual camera PTZ controls, and more when configured to use BYOD as the service provider.

IMPROVEMENTS

  • Language Support

    • Added support for Chinese, Japanese, and Korean keyboards.

  • Remote UI Access

    • We made several user experience improvements based on your feedback:

      • When initiating a Remote UI Access session from Sync Portal, the session is now automatically verified without requiring LNA login credentials.

      • In-room participants can now end Remote UI sessions through their CollabOS Relay-paired Tap IP device.

      • MacOS Safari is now a supported web browser for accessing Remote UI Access.

    • To learn more about Remote UI Access. Learn more about CollabOS Relay.

  • Local Network Access (LNA)

    • We added the ability to initiate a factory reset using LNA.

    • The onboarding flow and device settings will now let you enable LNA even when there is no network connection.

    • If your network supports FQDN-based resolution, LNA will now connect and display the device hostname instead of the local IP.

    • Added the MAC address and serial number on the LNA activation screen for devices without touch control.

  • Microsoft Teams Rooms

  • Zoom Rooms Appliance

    • Updated the included Zoom Controller Appliance version to ZRC 6.3.5.

SERVICE PROVIDER APPLICATION VERSION

  • Microsoft Teams Rooms on Android

  • Zoom Rooms

    • Zoom Rooms Controller version: 6.3.5

  • Google

    • Google Meet version: 20240421

  • Tencent RoomsĀ 

    • Tencent Rooms version: 3.28.290

    • Tencent Rooms controller version: 3.28.290

  • RingCentral

    • RingCentral is no longer available as a Service Provider. For details, please check here.

11/20/2024

CollabOS 1.13 (1.13.145)

Release date: November 20, 2024

NEW FEATURES

  • Sync Remote Management

    • You now have the option to use Sync in proxy-based networks without needing a SOCKS proxy setup.

    • This feature can be enabled through the CollabOS UI or Local Network Access, For more information click here.

IMPROVEMENTS

  • Teams Rooms on Android

  • RingCentral

    • Updated the included RingCentral version to 24.3.30.

  • Tencent Rooms

    • Updated the included Tencent Rooms controller version to 3.28.290.

SERVICE PROVIDER APPLICATION VERSION

NOTE

  • End of Service for RingCentral Support on CollabOS Devices

    • Logitech will discontinue support for the RingCentral room solution as a service provider on CollabOS products after November 30th, 2024.

    • For more information, click here.

09/12/2024

CollabOS 1.13 (1.13.124)

Release date: September 12, 2024

NOTE

  • When using Tap IP with Rally Bar Huddle, we recommend updating Tap IP to CollabOS 1.13 after Rally Bar Huddle has been updated to the CollabOS 1.13 release.

Features

  • Introducing the CollabOS API!

    • Available initially to Logitech Collaboration Partners, the CollabOS API provides access to detailed device information, enabling enhanced monitoring, insights, and management for IT teams.

    • For more information about CollabOS APIs, click here.

  • Support for Korean keyboard

    • We’ve added support for the Korean keyboard allowing customers to create/book new meetings using the native language.

  • Added support for Logitech Essential for Rooms!

    • Logitech Essential, now available for Rooms and Desks, provides IT teams with advanced tools for remote device management, workspace booking, real-time alerts, and insights.Ā 

    • For more information about Logitech Essential for Rooms, click here.

Improvements

  • Sync Remote UI Access

    • We’ve made several user experience enhancements based on your feedback:

      • The in-room Remote UI session indicator is now red and in-room participants in certain configurations can end an active Remote UI session directly from the controller.

      • Quick access buttons have been added to provide access to CollabOS device settings.

      • A sound notification has been added when a Sync Remote UI session starts for better in-room awareness.

    • To learn more about Sync Remote UI Access, click here.

  • Local Network Access

    • You can now replace the default Logitech self-signed LNA web server certificate with your certificate and private key.

    • To learn more about Local Network Access certificate management, click here.

  • Updated Time Zone Rules

    • We’ve updated the system to ensure the time zone database is up-to-date with recent global changes.

  • Teams Rooms on Android

  • Zoom Rooms Appliance

    • Updated the included Zoom Rooms Appliance app to 6.0.6.

  • RingCentral

    • Updated the included RingCentral version to 24.2.20.

Bugs

  • Teams Rooms

    • Fixed an issue in Microsoft Teams Rooms on Android where devices would get signed out due to non-compliance in Intune.

  • CollabOS

    • Fixed an issue where LNA (Local Network Access) would be disabled when using Sync to change LNA password.

SERVICE PROVIDER APPLICATION VERSION

06/18/2024

CollabOS 1.12.184

Updated release date: June 18, 2024

Initial Release date: May 14, 2024 (We've temporarily paused the release of CollabOS 1.12 to investigate a few reports of an intermittent microphone issue. For more details, please refer to known issue 140419.)

IMPROVEMENTS

  • Zoom Rooms Appliance

    • Updated the included Zoom Rooms Appliance app to 6.0.0.

  • RingCentral

    • Updated the included RingCentral version to 24.2.10.

  • Tencent RoomsĀ 

    • Updated the included Tencent Rooms controller version to 3.23.270.562.

BUG FIXES

  • Zoom Rooms Appliance

    • Fixed an issue where the connection to ZDM was inconsistent when proxy network settings were used.

SERVICE PROVIDER APPLICATION VERSION

05/14/2024

[ROLLOUT PAUSED] CollabOS 1.12.183

[ROLLOUT PAUSED] - June 6th, 2024.

We've temporarily paused the release of CollabOS 1.12 to investigate a few reports of an intermittent microphone issue. For more details, please refer to known issue 140419.

Release date: May 14, 2024

IMPROVEMENTS

SERVICE PROVIDER APPLICATION VERSION

04/25/2024

[ROLLOUT PAUSED] CollabOS 1.12.181

[ROLLOUT PAUSED] - June 6th, 2024.

We've temporarily paused the release of CollabOS 1.12 to investigate a few reports of an intermittent microphone issue. For more details, please refer to known issue 140419.

Release date: April 25, 2024

NEW FEATURES

  • Introducing Sync Remote UI Access!

    • We’ve added Logitech Sync as a new option to interact with network-connected CollabOS devices remotely. Using your browser, you can interact with any CollabOS devices just as if you were in the room.

    • Sync Remote UI Access works exclusively over your corporate network, video and audio content never leave your local network.Ā 

      • Sync Remote UI Access is included as part of your Logitech Select service package. 30-day instant trial available for device setup and feature evaluation.Ā 

      • To learn more about Sync Remote UI Access, click here.

  • Introducing Room Controls for Zoom Rooms Appliances!

    • Zoom’s Room Controls provides controls for third-party, IP-capable equipment using the Zoom Room controller. Learn more here.

IMPROVEMENTS

  • Local Network Access (LNA)

    • CollabOS 1.12 introduces a change to the default state of Local Network Access (LNA). For new installations with CollabOS 1.12 or greater, LNA will be disabled by default. Instructions on how to activate LNA can be found here.

    • For added security, if a device’s default LNA password has not been changed within 48 hours of activating the LNA feature, the system will automatically disable LNA.Ā 

      • Existing devices that upgrade to CollabOS 1.12 and have LNA enabled with the default password, will have LNA disabled after 48 hours.

  • Sync Remote Management

    • You now have the option to set the system clock to either 12-hour or 24-hour format.

      • This feature is available for network-connected CollabOS devices. Service providers that also support a clock format setting will override Sync’s specific setting.

    • You can now configure the default Local Network Access username at scale for network-connected CollabOS devices.

  • Microsoft Teams Rooms on Android

  • RingCentral

    • Updated RingCentral controller version to 24.1.30

  • Tencent RoomsĀ 

    • Updated Tencent Rooms controller version to 3.22.260.546

BUG FIXES

  • Zoom Rooms Appliance

    • Fixed an issue where the display would automatically wake up, even after disabling the built-in AI viewfinder option.

SERVICE PROVIDER APPLICATION VERSION

03/06/2024

CollabOS 1.11.209

Release date: March 6, 2024

Improvements

  • Microsoft Teams Rooms

  • Zoom Room Appliances

    • Updated Zoom Room to version 5.17.5

    • Learn more about the features and improvements in this update here.

Bug fixes

  • CollabOS

    • Fixed an issue where Sync would incorrectly display the device status as "in use" under certain conditions, even when the device was not being used.

SERVICE PROVIDER APPLICATION VERSION

Google Meet: 20231002.01.00

02/01/2024

CollabOS 1.11.205

Release date: February 1, 2024

Improvements

  • Zoom Room Appliances

    • Updated Zoom Room to version 5.17.1

    • Learn more about the features and improvements in this update here.

  • RingCentralĀ 

    • Updated RingCentral to version 23.4.30

  • Tencent Rooms

    • Updated Tencent Rooms to version 3.20.240.584

SERVICE PROVIDER APPLICATION VERSION


01/09/2024

CollabOS 1.11.202

Release date: January 9, 2024

Features

  • Google Meet on Android is now available!

    • Google Meet on Android utilizes the integrated compute within the Rally Bar or Rally Bar Mini, eliminating the need for a Chromebox. This simplifies cabling, and setup and reduces the number of devices that need to be installed and monitored in each room.

12/18/2023

CollabOS 1.11.200

Release date: December 18, 2023

Features

  • Sync support for GoTo Resolve Remote UI Access

    • Using Sync Portal, you can now mass-provision GoTo Resolve across your device fleet using Group Settings.

Improvements

  • Zoom Rooms

    • Support for Ultrasonic Volume control

  • Out-of-box Device Setup

    • Devices being set up running CollabOS 1.11 or higher, will now have the option to provision to Sync as the first step of onboarding. This allows admins to apply Sync features such as Group Settings and Update Channels.

Bugs

  • GoTo Resolve Remote UI Access

    • Fixed an issue where network reset disables Remote UI Access.

    • Fixed an issue when the Remote UI Access feature got disabled when changing the MTU size to 1280.

  • Teams Rooms

    • Fixed an issue where resetting the office hours configuration from Teams Admin Center did not reset on device settings.

  • CollabOS

    • Fixed an issue where in proxy-based networks the onboarding experience will take longer to resolve network connection.

SERVICE PROVIDER APPLICATION VERSION

  • Tencent Rooms

    • Tencent Rooms controller version: 3.19.230.540

11/15/2023

CollabOS 1.10.134

Release date: November 15th, 2023

IMPROVEMENTS

  • Zoom Room Appliances

    • Updated Zoom Room to version 5.16.5, Learn more about this update here.

    • Ultrasonic Audio Volume Control: Administrators can control the volume level of the ultrasonic proximity audio emitted.

BUG FIXES

  • CollabOS

    • Fixed an issue where the network configuration screen was skipped during onboarding in a proxy-enabled network.

09/28/2023

CollabOS 1.10.129

Release date: September 28th, 2023

IMPROVEMENTS

  • Microsoft Teams Rooms on Android

    • Updated to the latest Teams Rooms admin agent version

BUG FIXES

  • CollabOS: Remote UI Access

    • Fixed an issue where the friendly name set for a device would be reset to the default name on the Go To Resolve console.

    • Fixed an issue where resetting the device's network settings would disable the Remote UI Access feature.

    • Fixed an issue where the orientation of the Remote UI for wall-mounted Tap devices was inverted.

    • Fixed an issue where a Remote UI session would continue to be displayed as in session on the Go To Resolve console even after the session had ended.

09/01/2023

CollabOS 1.10.121

Release date: September 1st, 2023

NEW FEATURES

  • Introducing Remote UI Access!

    • Remote UI Access allows you to interact with CollabOS devices as if you were right in front of them.

    • Our first Remote UI Access partnership is with GoTo Resolve, a leader in remote endpoint management. GoTo Resolve now lets you manage Logitech CollabOS devices alongside many other device types and endpoints in your fleet.

  • New Logitech Sync features

    • Using Sync Portal, admins can now modify a network-connected device’s hostname.

    • A custom NTP server configuration can be set and will automatically apply when a device is connected to Sync. This new feature can be applied at either an individual room level or in a group setting.

  • New Zoom Room features

    • Logitech devices running CollabOS 1.10 can now wake up the meeting room using the PIR sensor data on Tap or Tap IP Zoom Room controller. This works great in conjunction with the Idle Time out settings to make sure rooms use less power when not in use.

    • Learn more about controlling the power saving mode in CollabOS settings here:3.5 Power Saving & Management - CollabOS Guide

IMPROVEMENTS

  • Teams Rooms on Android

    • Ā LLDP support: Tap IP devices are now discoverable in the network using LLDP.

  • Local Network Access enabled by default

    • New devices running CollabOS 1.10 or higher when being set up, will have LNA turned on by default. making it one step easier to get devices configured over the network. Existing devices that upgrade to CollabOS 1.10 or later will not change their existing LNA settings.

  • Zoom Rooms ControllerĀ 

BUG FIXES

  • Teams Rooms on Android

    • Fixed an issue where a CollabOS update triggered within Teams Admin Center required the device to have access to a Logitech server.

    • Fixed an issue where the Teams application logo would show up intermittently.

Ā 

KNOWN ISSUES

  • Ā Remote UI Access

  • Network reset disables Remote UI Access. The Remote UI Access setting has to be enabled again to access the device remotely.

  • When the device is in low-power mode, you can wake the device ONLY by clicking on the ā€˜Home’ button in remote control screen of GoTo resolve console.

  • Remote UI Access feature get disabled when changing the MTU size to 1280.

  • When device nickname is changed in GoTo Resolve console, it reverts back to default after some time.

  • In some scenarios, status of the device shows 'in session' after the remote control has ended in GoTo Resolve.

SERVICE PROVIDER APPLICATION VERSION

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