Native Bluetooth Compatibility Information

The following Logitech Zone headsets now support call controls over native Bluetooth for Google Meet, and are either certified or undergoing certification for Microsoft Teams over native Bluetooth.

This article is applicable to Zone Wireless 2, Zone Vibe Wireless and Zone 305.

Table of Contents

Zone Wireless 2

Zone Vibe Wireless

Zone 305

*Only on ChromeOS version M127 (stable release) or later; Requires the following Chromebook platforms: atlas, brya (AX211), brya (MT7921), cherry, corsola, dedede (AX201), drallion, hatch, nissa, octopus (AC9560), rex, sarien, skyrim, staryu, volteer; Requires headset to be updated to the firmware versions 1.3.60 (Zone Wireless 2), 1.38.0 (Zone Vibe Wireless), 0.8.36 (Zone 305) or above. Learn how to enable call controls over native Bluetooth for Google Meet here.

**Refer to section below for the minimum requirements for Microsoft Teams certification over native Bluetooth.

Minimum Requirements for Microsoft Teams certification over native Bluetooth

Headset Requirements

• Zone Wireless 2: Requires firmware version 1.3.74 or above

• To update firmware, download Logi Tune from logitech.com/tune

PC Hardware Requirements

For better and more consistent experience, we suggest that customers should check if they have the latest Audio and Bluetooth drivers.

PCs with Intel processors are recommended to use 12th Gen Intel processors or newer. Some Intel Bluetooth, Wi-Fi and audio drivers have known compatibility issues with Native Bluetooth peripherals. We recommend reviewing the minimum driver versions suggested in Known Issues below.

PCs that do not come with integrated Bluetooth radios and use aftermarket USB Bluetooth adapters are not recommended.

OS Requirements

• Windows: Windows 11

• macOS is not supported yet

Known Issues

1. Teams button won’t work consistently in the following cases:

   1. Connect more than one Bluetooth peripheral directly to laptop at the same time

   2. Having logged into more than one tenant under the same Teams desktop client.

2. When Teams desktop client is closed and reopens, it needs a few seconds for the Teams button to work again. If this does not work, please turn off and on your headset to resolve the issue.

3. Mute status sync from the Teams desktop client to the device will work only with Teams certified peripherals.

4. Some Intel driver versions are known to have compatibility issues. We recommend ensuring that your Intel-based PC has the following minimum driver versions before using Native Bluetooth peripherals:

   1. Intel Smart Sound Technology (iSST):

      1. Core Ultra 200V: 20.42.11233.0 or newer

      2. Core Ultra: 20.40.11112.5 or newer

      3. 12th Gen /13th Gen: 10.29.00.11261 or newer

   2. Intel Bluetooth: 23.70.x or newer

   3. Intel Wi-Fi: 23.70.x or newer

Checking Driver Versions

Not all PC manufacturers provide updates to these driver versions. You can check what driver versions are installed on your PC using the following instructions:

Checking iSST driver version

1. Open Device Manager

2. Locate Sound, Video, and Game Controllers and Expand and locate Intel Smart Sound Technology (iSST)

3. Check Driver Version

4. Right-click → Properties → Driver tab for version details.

5. Verify Latest Version

Checking Intel Bluetooth driver version

1. Open Device Manager

2. Locate Bluetooth. Expand and find Intel (R) Wireless Bluetooth.

3. Check Driver Version

4. Right-click → Properties → Driver tab for version details.

5. Download the latest version:

6. Intel® Wireless Bluetooth® Drivers for Windows® 10 and Windows 11*

Checking Intel Wi-Fi driver version

1. Open Device Manager

2. Locate Network Adapters. Expand and find Intel (R) Wi-Fi Component.

3. Check Driver Version

4. Right-click → Properties → Driver tab for version details

5. Download the latest version:

   https://www.intel.com/content/www/us/en/download/19351/intel-wireless-wi-fi-drivers-for-windows-10-and-windows-11.html?wapkw=wifi

Minimum Teams Desktop Client Version

Teams App version (TBD) 24335.208.3315.1951