AI-powered headset for two-way noise-free calls
Headset
Zone Wireless 2 ES
Learn About TCO Certification
You may learn more about TCO Certified with this document: What does the "ES" stand for in the Zone Wireless 2 ES?
The "ES" in Zone Wireless 2 ES stands for "Essential." This naming convention is used to highlight the essential features and core capabilities of the Zone Wireless 2 product line. Does Zone Wired 2 for Business headset work on other devices with USB ports, such as smartphones and tablets?
Zone Wired 2 is compatible with Windows, Mac, and ChromeOS via USB-C and USB-A ports. Mobile device compatibility depends on the manufacturer. In general, devices only with a USB-C port typically support the headset as an audio device. Additional functionalities, such as integrated button controls (e.g., mute sync), may vary depending on the mobile device model and/or the video conferencing application being used. Zone Wireless 2 ES Setup Guide
Below is a quick setup guide to assist you with setting up and using your Zone Wireless 2 ES headset. With Receiver Version Worldwide EMEA EMEA (Additional Languages) Japanese Chinese (Simplified) Native Bluetooth Version Worldwide EMEA EMEA (Additional Languages) Japanese Chinese (Simplified) How does the silent firmware update work on Zone Wireless 2 ES and Zone Wired 2?
1. Set up Logi Tune and personal device management in Sync as per this article (Check ‘Setup’ section). 2. Publish Updates from Logitech Sync as per this article (See ‘Publishing Updates’ section). 3. New firmware will be automatically installed when the headset is not in use to prevent interruptions: Zone Wireless 2 ES: Installation will occur when the headset is turned off. Zone Wired 2: Installation will occur when the headset has been idle for 5 minutes. Controls and light indicator on Zone Wireless 2 ES
Below you will find a guide covering the controls and light indicator on Zone Wireless 2 ES: Controls Call controls Answer / End call / Resume on-hold call - Short press Reject call / Trigger voice assistant* - 2 seconds press *When there is no call activity Teams call controls (Teams version only) Teams activities - Short press / 2 second press ANC controls Toggle between ANC and Transparency On - Short press ANC off - 2 seconds press Media controls (Enable with Logi Tune) Play / Pause - Short press Next Track - Double press Previous track - Triple press Volume controls Volume up - Short press "+" Volume down - Short press "-" Mute Mute on - Mic book flip up Mute off - Mic boom flip down NOTES: Teams activities are only functional when Teams is running on an unlocked computer. Media control functionality depends on the type of application. It can only be set up through the Logi Tune app. To know more about Teams button, visit the Microsoft Support page: Use the Microsoft Teams button on your certified Teams device. Voice prompts indicate when the mic is mute on/off. ANC can be customized on Logi Tune app. Native Bluetooth® Version Call activities are always the first priority over media streaming. When two Bluetooth® devices are connected, the last active device will take a priority over the other. And the priority between two Bluetooth® devices can be customized on Logi Tune app under Connected devices. With Receiver Version Call activities are always the first priority over media streaming. When two devices are connected, the Bluetooth® connection will be prioritized over the receiver. When two Bluetooth® devices are connected, the last active device will take a priority over the other. And the priority between two Bluetooth® devices can be customized on Logi Tune app under Connected devices. Headset Light Indicator White Solid - Power on / Connected to a device / Battery fully charged Pulsing - Battery charging Flashing - Incoming call / Bluetooth® pairing mode Red Blinking - Low battery Solid - Mute on Purple and White Blinking - Headset firmware updating Receiver Indicator Light - Teams Version, with receiver White Solid - Connected / Ongoing call Repeat flashing on and off - Incoming call Purple Solid - Connected to Teams Pulsing - Connecting to Teams / Teams notifications Flashing 3 times and off - Not connected to Teams Flashing for 10 seconds and off - Failed to connect to Teams Red Solid - Mute on Blue Flashing - Pairing Receiver Indicator Light - UC Version, with receiver White Solid - Connected / Ongoing call Repeat flashing on and off - Incoming call Red Solid - Mute on Blue Flashing - Pairing Battery Replacement Information
Logitech has partnered with iFixit to provide users with convenient resources for battery replacement. Through the Logitech Repair Hub hosted by iFixit, users can access detailed instructions for battery replacement, and purchase replacement batteries directly from the platform. Supported devices The following Logitech products for business feature a replaceable battery for product longevity: Category Product Part Number Headsets Zone Wireless 2 533-000214 Zone Wireless 2 ES for Business 533-000214 Zone 305 533-000201 Mice MX Master 4 for Business 533-R00250 MX Master 3S for Business 533-000205 MX Anywhere 3S for Business 533-000205 Mobi Fold for Business 533-R00249 Supported countries Replaceable batteries are available in 34 countries, covered by 6 iFixit Online Repair Hubs: Online Store Supported Countries (Logistically) iFixit Europe Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland (including Åland), Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands (mainland), Norway, Poland, Portugal (mainland), Romania, Slovak Republic, Slovenia, Spain (Mainland), Sweden, and Hungary Iceland iFixit UK United Kingdom iFixit Germany Germany, Switzerland iFixit France France iFixit Canada Canada iFixit Australia Australia, New Zealand iFixit USA United States Connect to multiple devices with Multipoint for audio
Multipoint is a feature that allows the headset to connect to active audio devices simultaneously. For example, while listening to music on your laptop you will be able to accept an incoming call on your phone. To connect two devices at the same time, make sure that only the two devices you want to connect to are turned on and in proximity. Bluetooth: Using a Bluetooth connection, you can connect to two active devices (mobile or computer) for audio, the headset can remember up to eight devices. Follow the Bluetooth pairing process once for the first device, then again for the second device. USB receiver: Using the USB receiver, you can connect to one audio device. You can still connect to two active devices using one USB receiver and one Bluetooth on mobile or computer. Follow the Bluetooth pairing process once for the device. Then, plug the receiver into the computer and it will be recognized automatically. Based on your preference, you can select when to let Bluetooth connected devices take priority over the receiver connected device on Logi Tune app. On Logi Tune app, go to ‘Connected Devices’ and click ‘Setting’ icon next to the Bluetooth connected devices. If you select ‘Audio, calls and notifications, the Bluetooth connected device will override the receiver connected device when there are audio, calls and notifications on the Bluetooth connected device. If you select ‘Phone calls only’, the Bluetooth connected device will only override the receiver connected device when there is a call on the Bluetooth connected device. What are ANC, Transparency and Adaptive ANC modes?
Active Noise Cancellation (ANC) minimizes ambient noise, allowing a focused and uninterrupted audio experience by blocking out distractions in your surroundings. Hybrid ANC is the most advanced type of ANC, capable of suppressing a broader range of frequencies while delivering enhanced accuracy in noise reduction. Adaptive ANC is one of ANC modes that automatically adjusts noise cancellation levels in real-time for optimal performance. Using built-in microphones, the headset detects ambient sound levels and seamlessly switches between ANC High and ANC Low modes to match your environment. Whether you're moving from a quiet room to a busy open workspace, Adaptive ANC ensures optimized noise suppression for the best possible audio experience. Transparency mode, on the other hand, is designed to pass through external sounds, keeping you aware of your surroundings while wearing the headset. It’s useful for situations like having conversations or staying alert to important announcements—all without needing to remove the headset. Your headset is set to ANC High mode by default. The ANC button on the headset lets you manage ANC modes easily—short press to toggle between ANC High & Transparency Mode, and long press to turn off ANC. To access Adaptive ANC mode or customize the ANC button, use the Logi Tune app. What is Mic EQ?
With Mic EQ (Microphone Equalizer), you can adjust your voice to be brighter or deeper so that you can be heard better to others. The "best" option fully depends on your own preference and purpose. Experiment with your headset to find a preset that works best for you! You can adjust the Mic EQ through the Logi Tune desktop app.
Related Resources
Logi Tune App
Manage settings & updates to get more out of your webcams and headsets
Logitech Sync
Enterprise management & monitoring of business devices, including webcams and headsets