Microphone problems on USB headset

If you're having trouble with the microphone on your headset, try the following:

  • Make sure your headset is selected as the audio-input device for your computer (see your computer's documentation for help).

  • Ensure that your headset is selected as the input device in your chat application settings.

  • Adjust the microphone volume on your computer or chat application.

  • Verify that the microphone isn't set to Mute in either your operating system's audio settings or chat application.
    NOTE: Some headsets include a mute button. Be sure your headset isn't set to Mute.

  • Try connecting your headset to a different USB port on your computer.

  • Connect your headset directly to a USB port on your computer, and not to a USB hub or extension.

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