Headset

Zone Vibe Wireless

Over-the-ear headphones with Bluetooth and USB receiver, certified for business and perfect for hybrid work

  • Connect to multiple devices with Multipoint for audio

    Multipoint is a feature that allows the headset to connect to active audio devices simultaneously. For example, while listening to music on your laptop you will be able to accept an incoming call on your phone. To connect two devices at the same time, make sure that only the two devices you want to connect to are turned on and in proximity. Bluetooth: Using a Bluetooth connection, you can connect to two active devices (mobile or computer) for audio, the headset can remember up to eight devices. Follow the Bluetooth pairing process once for the first device, then again for the second device. USB receiver: Using the USB receiver, you can connect to one audio device. You can still connect to two active devices using one USB receiver and one Bluetooth on mobile or computer. Follow the Bluetooth pairing process once for the device. Then, plug the receiver into the computer and it will be recognized automatically. Based on your preference, you can select when to let Bluetooth connected devices take priority over the receiver connected device on Logi Tune app. On Logi Tune app, go to ‘Connected Devices’ and click ‘Setting’ icon next to the Bluetooth connected devices. If you select ‘Audio, calls and notifications, the Bluetooth connected device will override the receiver connected device when there are audio, calls and notifications on the Bluetooth connected device. If you select ‘Phone calls only’, the Bluetooth connected device will only override the receiver connected device when there is a call on the Bluetooth connected device.

  • Optimal mic boom positioning guide

    The Mic boom should be placed close or next to your mouth, aligned with the corner of the mouth. Note: Image is illustrative and may vary from actual product.

  • Headset Replaceable Parts Information

    Logitech headsets are designed for longevity, featuring replaceable parts that support extended use. Get more life out of your headsets by replacing the essential components as needed. Replaceable Earpads Headset Availability* Earpads replacement guide** Zone Wireless 2 Available See below Zone Wireless 2 ES for Business Available See below Zone Wired 2 for Business Available See below Zone Wired Available See below Zone Vibe Wireless Available See below Zone 305 Available See below H570e Coming soon Coming soon H650e Available Coming soon *Contact your sales representatives for the request, or purchase replaceable parts directly from Logitech spare parts store. **Zone Wireless 2 Replaceable Earpad Guide also applies to Zone Wireless 2 ES and Zone Wired 2 headsets. Earpad Replacement Guides Zone Wireless 2 / Zone Wireless 2 ES / Zone Wired 2 Zone Wired Zone Vibe Wireless Zone 305 Replaceable Headset Strap Headset Availability* Zone Wireless 2 ES for Business Available Zone Wired 2 for Business Available *Contact your sales representatives for the request, or purchase replaceable parts directly from Logitech spare parts store. Replaceable Battery Please refer to the Battery Replacement Information article for details.

  • Zone Vibe Wireless Setup Guides

    Zone Vibe Wireless Setup Guide

  • Connect your Headset to a New Receiver

    1. Plug USB-C receiver or USB-A adapter with the USB-C receiver into the computer USB port. 2. Power on the headset. 3. Open Logi Tune Desktop on your computer. 4. Select "Zone Receiver" from the dashboard. 5. Wait while it is looking for the previously connected headset. 6. If no headset is shown as connected to the receiver, click “Pair headset” and 7. Enter pairing mode on the headset. For Zone Wireless 2 and Zone VIbe Wireless: sliding the power switch to the Bluetooth icon and holding it for 2 seconds. For Zone 305, long press power button. Light indicator will flash rapidly. And click “Continue” on Logi Tune. 8. Logi Tune will start pairing automatically. Once successfully paired, the light indicator on the receiver and on the headset will turn solid white. If it didn’t work, try to unplug and plug the receiver into your device again, then initiate pairing on Logi Tune.

  • Microsoft Teams Button on Teams Version Headsets

    Logitech Teams version headsets are certified for Microsoft Teams and include a dedicated Teams button, allowing seamless interaction with Microsoft Teams features such as joining meetings and launching the app. For detailed information, visit the Microsoft Support page: Use the Microsoft Teams button on your certified Teams device. Teams button examples on Logitech Headsets Wireless Headsets Image: Example (Zone 305) Wired Headsets and Earbuds Image: Example (Zone Wired).

  • Logitech Headsets Compatible with Five9

    In the article, you will find information about the compatibility of Logitech headsets with Five9 software. Below is a list of headsets that are tested compatible along with their functionalities. Headset Compatible with Five9? Zone Vibe Wireless Yes Zone Wireless 2 Yes Zone 305 Yes Zone Wired Yes Zone Wired Earbuds Yes Summary Mute/Unmute Call Button Volume Control Reconnection Wireless Headsets Physical mute button does not synchronize with Five9's mute commands. The call button is non-functional within Five9, requiring agents to use the Five9 interface for call handling. Volume level changes do not trigger On-Screen Display (OSD) notifications. Reconnection can be delayed up to 10 seconds and may require a manual refresh and re-selection in Five9 if Windows does not automatically reconnect. Wired Headsets N/A N/A Wireless Headsets Headsets Zone Vibe Wireless / Zone Wireless 2 / Zone 305 Connection Bluetooth With Receiver Compatibility Yes Yes Mute/Unmute Agents may find that the physical mute button on their Logitech headsets doesn't synchronize with Five9's mute/unmute commands. This is because the HID command cannot be recognized by Five9 software. While the action doesn’t reflect within the Five9 application, the rotate-to-mute function or the mute button on the headset still works properly to control the audio input. Volume Control During calls, users usually depend on on-screen display (OSD) notifications to monitor volume levels. However, when these headsets are used with Five9, such notifications are absent. As a result, agents may need to rely on auditory cues or alternative methods to verify volume levels. Call Button Logitech headsets typically feature a call button for initiating or terminating calls. However, when used with the Five9 platform, this button becomes non-functional. Agents need to use the Five9 interface directly to manage calls. The main controls for handling calls are the "End the Call" buttons, or agents may choose to set the disposition to "No disposition" within the Five9 user interface. Wired Headsets In this context, "Zone Wired" and "Zone Wired Earbuds" refer to the specific models of wired headsets being discussed. Mute/Unmute Agents may find that the physical mute button on their Logitech headsets doesn't synchronize with Five9's mute/unmute commands. This is because the HID command cannot be recognized by Five9 software. While the action doesn’t reflect within the Five9 application, the rotate-to-mute function or the mute button on the headset still works properly to control the audio input. Call Button Logitech headsets are typically equipped with a call button intended to initiate or terminate calls. However, within the Five9 platform, this button becomes ineffective. Agents must use the Five9 interface directly to control calls. The primary methods for managing calls include using the "End the Call" buttons or setting the disposition to "No disposition" within the Five9 user interface. FAQ & Troubleshooting Windows cannot detect or reconnect the wireless headset. When a wireless headset disconnects — such as when Bluetooth is toggled off and on — it may take up to 10 seconds for audio to reroute back through the headset. Additionally, Windows may not automatically detect or reconnect the headset. To resolve this issue, agents are advised to refresh the Five9 softphone web page and reselect the headset from the list of available devices to resume normal functionality.

  • Zone Vibe Wireless Warranty

    2 year limited hardware warranty At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you are experiencing an issue, please visit the Logitech Terms of Use page learn more about the Logitech warranty. Alternatively, you can click the link below to file a warranty claim for your Logitech Business or Enterprise product. Make the Most of your warranty File a warranty claim

  • Zone Vibe Wireless for Business - Technical Specifications

    Product Information Component Model Numbers (M/N) Headset: A00167 Receiver: A00172 Serial Number (S/N) Locations Headset: Located on the label at the bottom of the right ear pad; also visible in the Logi Tune App. Receiver: Printed on the metal portion of the USB plug. Product Dimensions Headset Height: 183.1 mm (7.21 in) Width: 169.7 mm (6.68 in) Depth: 72.9 mm (2.87 in) Weight: 185 g (6.5 oz) Receiver Height: 27 mm (1.1 in) Width: 12 mm (0.47 in) Depth: 6 mm (0.24 in) Weight: 0.002 kg (0.004 oz) Headset Specifications Software Support (at Release): Logi Tune System Requirements: USB Receiver: Devices with USB 2.0 type C support. Headset Bluetooth: Bluetooth 5.2 (backward compatible with Bluetooth 4.0, 4.1, 4.2, 5, 5.1 devices). Driver Size: 40mm Headphone Sensitivity: 118.0±3dB at 1mW/IEC 60318-4 at 1000Hz, 100dB maximum speaker output per adherence to EN50332 specification (for hearing protection). Headphone Frequency Response: Talk mode: 100Hz - 8kHz Music mode: 20Hz - 20kHz Sound Pressure Level (SPL Max): 107dBA SPL Microphone Type/Pickup Pattern: Dual Omni-directional MEMS microphones with beamforming. Microphone Frequency Response: 25~16kHz @ -3dB (MEMS mic freq resp). Microphone Sensitivity: -38±1dBV/Pa @1kHz. Microphone Noise Canceling: Captures the talker’s voice and reduces environmental noise. Power/Battery: Battery Life (Full Charge): Up to 20 hours talk, music. Charge Time (Empty to Full): 2 hours. Battery Status Indicators: Voice prompts for various battery levels and charging reminders. 3.6V 400mAh Li-polymer Rechargeable Battery, 9.5g (non-replaceable). Charge via USB cable, with a rating of 5V / 500mA. Warranty: 2 years Connection Types: Bluetooth 5.2, with the capability to connect to two devices simultaneously. Two active standby Bluetooth connections and storage for up to eight trusted devices. Prioritizes native Bluetooth connection over USB connection. Phone calls and video collaboration are prioritized over music playback. Features include wireless dual connectivity and a wireless range of up to 30m (98 ft). Headphone Type: Over the ear with headband OS/Platform Support (at Release): macOS 12 (Monterey - Star) macOS 11 (Big Sur - GoldenGate) macOS 10.15 (Catalina - Jazz) macOS 10.14 (Mojave - Liberty) Windows 11, Windows 10, Windows 8, Windows 7 (requires the USB receiver) Android 4.3 or higher (Jelly Bean added support for Bluetooth Low Energy) iOS (iPhone 4S or later supporting Bluetooth 4.0) Chrome OS (No software support) Third-Party Apps Certification: Zoom Google Meet* Google Voice* (*Note: Support for Google Meet and Google Voice may vary by platform and device.) Certified for Microsoft Teams over native Bluetooth. Earcup Controls: Digital controls include: Call Answer/End (CAE) Volume Up/Down Power: Off, On, Pairing (3-position switch) Music Playback: Play/Pause, Track Forward Digital controls on the microphone feature: Mute button to Mute/Unmute. Microphone boom can be stowed to Mute or swiped down to Unmute. To reset the device, long press the CAE button and Volume Down for 5 seconds. Materials Used: Earpad: Knitted fabric over a foam cushion. Earcup, Slider, Headband, and Microphone boom: ABS plastic. Headband cushion: Silicone SA50. Cleaning Instructions: Headband: Clean with disinfecting wipes, wet wipes, makeup removal tissues, or alcoholic wipes (less than 75% alcohol concentration). Earcup fabric: Use a soft brush for cleaning.

  • Zone Vibe Wireless Sustainability

    This article aims to provide more details on sustainability materials and/or packaging. Note that the availability of products will depend on regional distribution and demand. Zone Vibe Wireless is available in all colors: 25% PCR plastic.

Related Resources

    Logi Tune App

    Manage settings & updates to get more out of your webcams and headsets

    Logitech Sync

    Enterprise management & monitoring of business devices, including webcams and headsets

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