Zone Wired

Microphone problems on USB headset

  • Make sure the microphone is positioned closer to your mouth by using the adjustment options below:

    • Bend the mic boom  

    • Move the mic boom up and down 

  • Make sure your headset is selected as the default Recording device (Windows) or Input device (Mac) and that the mic level is set to maximum. To do that:

    • Windows

      • Go to Sounds - Right click the Windows start menu, click System, then click Sounds.

      • Click Sound and then make sure your headset is selected in the drop down menu under Input.

      • Make sure the microphone level is set to 100 - in the Sound settings panel, under Input, click Device properties.

      • In the Headset Microphone Properties pop-up, click the Levels tab and make sure the level is set to 100 (maximum).

  • Mac

    • Go to System Preferences - Click on the Apple menu on the top left of your screen, then click System Preferences.

    • Click on the Sound icon under Hardware section, then click Input.

    • Make sure your headset is selected by clicking on it in the Select a device for sound input section.

    • Adjust the Input volume to the right to increase the Input level.

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