Support & Warranty for Bundled Dell PCs

This article provides guidance for customers who have purchased a bundled Logitech and Dell room solution and need technical support.

Note: the article applies only to the bundles referred to in the link above, and does not apply to support for other, non-bundled Dell computers used with Logitech products.

Who to contact for support

Logitech is the first point of contact for Logitech hardware, software, and overall room system support.

  • To open a ticket with Logitech, visit this link and indicate Dell as your room computer when creating your ticket.

Dell should be contacted for PC-specific issues, including system recovery and hardware failure (Logitech will assist in escalating these issues to Dell support if Logitech is contacted first).

  • To open a ticket with Dell, please have your Dell service tag ready and visit this link.

Additional Dell Support Resources

Dell Zoom Room Troubleshooting

Dell Teams Room Troubleshooting

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