How do I tell if I have a C930c or C930e?

The C930e is a region-specific version for the US and Europe, while the C930c is for China only. At this time, there are no firmware updates available for the C930c version of the webcam, but it will work with video conferencing programs just fine.

You can identify whether the webcam is a C930e or C930c using the different methods below:

Windows Device Manager

  1. Go to “Device Manager” on your PC.

  2. Under the “Imaging devices” tab, you can find what model of camera is connected.

macOS System Information

  1. Go to “System Information” on your Mac.

  2. Under the “USB” tab, you can see what camera is connected to your Mac.

Logi Tune Application

  1. If you don't have Logi Tune installed, download it here.

  2. Launch Logi Tune once the webcam is connected.

  3. You can find the model name in the app.

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