Introducing the CollabOS API: More Data for More Platforms
We’re excited to announce the introduction of the new CollabOS API, available to Logitech Collaboration Partners and soon to be released to the public. This new offering provides on-device data to platforms created by Logitech’s enterprise partners, expanding their ability to offer more comprehensive visibility for device monitoring, insights, and more for IT and Workplace service teams. Below, we explore the CollabOS API and how platforms from our partners at AVI-SPL, Utelogy, VisibilityOne, and Vyopta are leveraging CollabOS to enrich their offerings with more comprehensive data and features.
What’s new with the CollabOS API?
The CollabOS API provides data on device details, configurations, status, and room occupancy. Platforms created by Logitech’s enterprise partners will be able to retrieve device-specific information like serial numbers, firmware versions, service providers, connected Logitech peripherals, and more. Additionally, partners can access device status information to track room usage, as well as on-device volume levels and microphone status. The API also provides room occupancy data, enabling partner platforms to deliver room insights for spaces equipped with Logitech devices.
With this enhanced visibility into device details, let’s explore how some of Logitech’s enterprise partners are leveraging the CollabOS API to enrich their platform offerings for Logitech customers.
AVI-SPL Symphony
The integration of the CollabOS API into AVI-SPL Symphony allows the platform to provide key services that incorporate Logitech’s portfolio, offering more data and more devices within the Symphony platform. IT teams can now view the full range of their deployed devices with real-time monitoring. With Symphony’s automatic ticket creation, IT teams experience easier and faster ticket creation prompted by the device conditions, ensuring faster resolutions and greater device uptime. The Logitech CollabOS API and AVI-SPL integration will be announced at InfoComm 2024, to learn more, click here.
Utelogy
Utelogy, using the CollabOS API, can now monitor Logitech CollabOS devices to offer real-time insights into device health and connectivity for video bars and room peripherals. Beyond the immediate expanded functionality, the CollabOS API helps to future-proof customer investments in Utelogy by providing the data for room occupancy insights and more. The Logitech CollabOS API and Utelogy integration will be announced at InfoComm 2024, to learn more, click here.
VisibilityOne
The CollabOS API with VisibilityOne brings powerful capabilities to the Logitech portfolio. This includes status monitoring across platforms like Microsoft Teams, Zoom, Google Meet, RingCenter, Tencent, and BYOD deployments. VisibilityOne through additional integrations also provides information like GotoResolve status, Tap controller status, and display settings. Beyond device monitoring, the VisibilityOne platform provides alerts related to incidents and enables a host of remote monitoring features. To learn more about VisibilityOne, click here.
Vyopta
With the CollabOS API, Vyopta expands its monitoring, reporting, and analytics capabilities to include the Logitech portfolio. IT teams and workspace management teams can get reporting on space occupancy, ad hoc room usage, room capacity ratios, and more. To learn more about Vyopta, click here.
The ability to efficiently manage a fleet of devices and systems is a key challenge for teams as devices grow in number and complexity. The introduction of the CollabOS API will allow any Partner platform to enrich monitoring, management, and data insight capabilities with Logitech’s portfolio of devices and peripherals. For those interested in joining Logitech’s Collaboration Program, click here to learn more.