Zone Wired is now certified for Zoom Contact Center

In today’s fast-paced customer service landscape, more companies are adopting cloud-based contact center platforms to gain a competitive advantage in customer interactions and drive business growth. By eliminating the need for costly on-premise hardware, these scalable solutions offer a remote-friendly infrastructure that enables agents to handle customer calls from home or a physical contact center. 

Logitech is excited to announce that Zone Wired USB headset is now certified for Zoom Contact Center*, an AI-powered, cloud-based customer service platform that enables businesses to deliver efficient and seamless customer experiences. With advanced noise-canceling microphone technology, Zone Wired provides premium audio and reliable call clarity to support agents delivering clear and reliable customer calls 一 whether they are answering from their desks or busy contact centers. 

This certification expands Logitech’s partnership with Zoom to include support for cloud-based contact center solutions. Other Logitech business headsets, such as Zone Wireless 2 and Zone 305, are certified for Zoom Meetings and Zoom Phone, bringing a seamless meeting experience for all employees.

*Requires latest firmware V1.44.0