Mouse Cursor Movement Troubleshooting

If the cursor isn't following the movements of your mouse, we suggest you:

• Ensure you are using a mouse pad.

• Avoid using your mouse on:

  • Glass and other see-through surfaces

  • Reflective surfaces, such as mirrors and metal desks

  • Wood grains and grooved surfaces

• Try the mouse on a piece of white paper to make sure it isn't a tracking issue on the particular surface you're using