Why is Logitech Options+ stuck on the loading screen on macOS?

Starting January 6, 2026, we received some reports regarding an issue where Logitech Options+ fails to launch on macOS running macOS 26.2 (Tahoe). Affected users describe the application getting stuck on the initial loading screen with a spinning wheel indicator. The fix has been made available for the last four macOS versions (macOS 26 Tahoe, macOS 15 Sequoia, macOS 14 Sonoma, macOS 13 Ventura), please check the link and instructions below.

How to fix this issue?

1. Download the updated ‘patch’ installer for Options+ here.

2. Double‑click the downloaded file.

3. The installer will automatically close and Options+ will launch.

4. Your devices, settings, and customizations should be fully restored.

Note: A fix for previous versions of macOS will be made available at a later time, please visit this article for further updates.

Related FAQs

1. Will I lose my current settings?
   No. All your device settings, customizations, and profiles will remain intact.

2. Will the app version change after the fix?
   No. The version number will remain the same.

3. Do I need to uninstall the app before installing the new version?
   No. You should not uninstall the app. Just run the newly downloaded installer. It’s normal for this installation process to be fairly quick.

4. Is this issue related to the apps requiring access to the internet?
   The certificate that expired is used to secure inter-process communications and the expiration resulted in the software not being able to start successfully. It is not related to internet connection and affects the Options+ offline installer as well.

5. Is the offline installer, used for Options+ mass-deployment, impacted?
   Yes, it also affects the offline installer as well. We’re working on an update to the offline installer to address the issue.

6. Will the app version change after the fix?
   No. The version number will remain the same.

7. Are Windows users affected?
   No. This issue only affects macOS.

8. Do I need to repeat this process for both Options+ and G HUB?
   Only if you use both apps. If you use just one, update only that one.

9. Can Logitech guarantee that settings and customizations will not be lost during the manual installation?
   The patch will not affect the settings, but some users, prior to installing the patch, as part of troubleshooting, often uninstall/reinstall the app trying to get it to work and lose settings. So we recommend only using the patch installer.

10. Does the expired certificate pose any potential security vulnerability while the apps are in a non-functional state?
    No.

Need help?

If the steps above don't fix the issue and would like to report additional details, please contact Logitech Business Support.