Rally Camera connections FAQs

How come I’m not seeing HD quality video with Rally Camera?

Logitech Rally Camera supports 4k video.. If you're having trouble getting HD-quality video with your camera, the problem is most likely with your video-calling client software or the environment in which you're using your device. Please refer to your video client's documentation for recommendations about optimal HD quality.

In addition, check the following:

  • USB bandwidth — (ex. using many active USB devices at the same time)

  • CPU utilization — (ex. file transfers, streaming, checking email, antivirus scanning)

  • Network bandwidth — your internet connection download speed should be at least 3 Mbps

How do you connect Rally Camera to a TV?

Rally Camera is connected to a USB-enabled computer running video conferencing software, and the computer is then connected to the TV.

Can Rally Camera be powered by USB alone?

The PTZ motors and circuitry draw more power than can be supplied from USB and therefore a separate power supply is needed and included.

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