Hardware to Service SKU Mapping Guide
The following guide offers a comprehensive mapping of paid service SKUs to their corresponding hardware products, enabling partners to easily identify the appropriate service plans and the required serial numbers at the time of purchase.
Recommended Service for Logitech Video Conferencing equipment
The recommended Service for Logitech VC environment is a three years Select licence for small or medium/ large rooms, depending on the VC camera in the room. Select licences for Small Rooms are only valid for rooms where the main camera is Rally Huddle, MeetUp or MeetUp 2.
Extended Warranty Mappings for Stand Alone Devices
The table below links extended warranty SKUs to specific standalone hardware products and specifies the serial numbers required for inclusion on the Purchase Order (PO).
SKU
Service name
Hardware Covered
Hardware SKU Requiring Serial Numbers on PO
994-000093
One year extended warranty Logitech Tap (USB or CAT5e)
Tap (USB or CAT5e)
939-001950, 939-001951, 939-001952, 939-001953, 939-001796, 939-001797, 939-001798
994-000153
Three year extended warranty Logitech Tap (USB or CAT5e)
Tap (USB or CAT5e)
939-001950, 939-001951, 939-001952, 939-001953, 939-001796, 939-001797, 939-001798
994-000098
One year extended warranty Logitech Meetup
Meetup
960-001101, 960-001102, 960-001103, 960-001104, 960-001527, 960-001201, 960-001202
994-000154
Three year extended warranty Logitech Meetup
Meetup
960-001101, 960-001102, 960-001103, 960-001104, 960-001527, 960-001201, 960-001202
994-000100
One year extended warranty Logitech Rally
Rally
960-001217, 960-001218, 960-001219, 960-001220, 960-001221, 960-001236, 960-001237, 960-001397, 960-001238, 960-001239
994-000155
Three year extended warranty Logitech Rally
Rally
960-001217, 960-001218, 960-001219, 960-001220, 960-001221, 960-001236, 960-001237, 960-001397, 960-001238, 960-001239
994-000101
One year extended warranty Logitech Rally Plus
Rally Plus
960-001224, 960-001225, 960-001242, 960-001274, 960-001275, 960-001276, 960-001277, 960-001278, 960-001304, 960-001613, 960-001600, 960-001305, 960-001398
994-000156
Three year extended warranty Logitech Rally Plus
Rally Plus
960-001224, 960-001225, 960-001242, 960-001274, 960-001275, 960-001276, 960-001277, 960-001278, 960-001304, 960-001613, 960-001600, 960-001305, 960-001398
994-000107
One year extended warranty Logitech Rally Camera
Rally Camera
960-001226, 960-001227, 960-001228, 960-001229
994-000157
Three year extended warranty Logitech Rally Camera
Rally Camera
960-001226, 960-001227, 960-001228, 960-001229
994-000137
One year extended warranty Logitech Rally Bar
Rally Bar
960-001308, 960-001309, 960-001310, 960-001311, 960-001312, 960-001313, 960-001314, 960-001315, 960-001316, 960-001317, 960-001318, 960-001319, 960-001320, 960-001321, 960-001322, 960-001323, 960-001324, 960-001325, 960-001326, 960-001327, 960-001328, 960-001329, 960-001330, 960-001331, 960-001393, 960-001394, 960-001669, 960-001745
994-000168
Three year extended warranty Logitech Rally Bar
Rally Bar
960-001308 through 960-001745 (See 1 year list)
994-000138
One year extended warranty Logitech Rally Bar Mini
Rally Bar Mini
960-001563, 960-001336, 960-001337, 960-001338, 960-001339, 960-001340, 960-001341, 960-001342, 960-001343, 960-001344, 960-001345, 960-001346, 960-001347, 960-001348, 960-001349, 960-001350, 960-001351, 960-001352, 960-001353, 960-001354, 960-001355, 960-001356, 960-001357, 960-001358, 960-001395, 960-001359
994-000169
Three year extended warranty Logitech Rally Bar Mini
Rally Bar Mini
960-001563 through 960-001359 (See 1 year list)
994-000139
One year extended warranty Logitech RoomMate
RoomMate
950-000081, 950-000082, 950-000083, 950-000084, 950-000085, 950-000086, 950-000087, 950-000088, 950-000089, 950-000090, 950-000091, 950-000092
994-000170
Three year extended warranty Logitech RoomMate
RoomMate
950-000081 through 950-000092 (See 1 year list)
994-000151
One year extended warranty Logitech Tap Scheduler
Tap Scheduler
952-000091, 952-000092, 952-000093, 952-000094, 952-000095, 952-000096
994-000163
Three year extended warranty Logitech Tap Scheduler
Tap Scheduler
952-000091, 952-000092, 952-000093, 952-000094, 952-000095, 952-000096
994-000248
One year extended warranty Logitech Rally Bar Huddle
Rally Bar Huddle
960-001485, 960-001501, 960-001509, 960-001577, 960-001500, 960-001572, 960-001573, 960-001574, 960-001575, 960-001576, 960-001502, 960-001492
994-000249
Three year extended warranty Logitech Rally Bar Huddle
Rally Bar Huddle
960-001485 through 960-001492 (See 1 year list)
994-000239
Three year extended warranty Logitech Sight
Sight
960-001503, 960-001504, 960-001506, 960-001510, 960-001511, 960-001512
994-000240
One year extended warranty Logitech Sight
Sight
960-001503, 960-001504, 960-001506, 960-001510, 960-001511, 960-001512
994-000125
One year extended warranty Logitech Swytch
Swytch
952-000009, 952-000010, 952-000011, 952-000012, 952-000013, 952-000014
994-000165
Three year extended warranty Logitech Swytch
Swytch
952-000009, 952-000010, 952-000011, 952-000012, 952-000013, 952-000014
994-000147
One year extended warranty Logitech Scribe
Scribe
960-001332, 960-001333, 960-001334, 960-001383
994-000164
Three year extended warranty Logitech Scribe
Scribe
960-001332, 960-001333, 960-001334, 960-001383
994-000150
One year extended warranty Logitech Tap IP
Tap IP
952-000085, 952-000086, 952-000087, 952-000088, 952-000089, 952-000090
994-000159
Three year extended warranty Logitech Tap IP
Tap IP
952-000085, 952-000086, 952-000087, 952-000088, 952-000089, 952-000090
994-000166
Three year extended warranty Logi Dock
Logi Dock
986-000015, 986-000017, 986-000020, 986-000021, 986-000022, 986-000023, 986-000024, 986-000025, 986-000026, 986-000027, 986-000028, 986-000029, 986-000030, 986-000031, 986-000052, 986-000043, 986-000046, 986-000053
994-000167
One year extended warranty Logi Dock
Logi Dock
986-000015 through 986-000053 (See 3 year list)
994-000352
Three year extended warranty Logitech MeetUp 2
MeetUp 2
960-001680, 960-001681, 960-001711, 960-001693, 960-001690, 960-001691, 960-001682, 960-001683
994-000353
One year extended warranty Logitech MeetUp 2
MeetUp 2
960-001680 through 960-001683 (See 3 year list)
994-000366
One year extended warranty for Logitech Extend
Extend
952-000188, 952-000198, 952-000200, 952-000199, 952-000189, 952-000190
994-000367
Three year extended warranty for Logitech Extend
Extend
952-000188, 952-000198, 952-000200, 952-000199, 952-000189, 952-000190
994-000387
One year extended warranty for Logitech Rally Board 65
Rally Board 65
960-001697, 960-001698, 960-001699, 960-001700, 960-001701, 960-001702, 960-001714, 960-001715, 960-001716, 960-001728, 960-001713, 960-001712, 960-001729, 960-001730, 960-001731, 960-001732, 960-001733, 960-001734, 960-001735, 960-001736, 960-001737, 960-001738, 960-001739, 960-001740, 960-001751, 960-001752, 960-001753, 960-001754
994-000388
Three year extended warranty for Logitech Rally Board 65
Rally Board 65
960-001697, 960-001698, 960-001699, 960-001700, 960-001701, 960-001702, 960-001714, 960-001715, 960-001716, 960-001728, 960-001713, 960-001712, 960-001729, 960-001730, 960-001731, 960-001732, 960-001733, 960-001734, 960-001735, 960-001736, 960-001737, 960-001738, 960-001739, 960-001740, 960-001751, 960-001752, 960-001753, 960-001754
994-000389
One year extended warranty for Logitech Rally Board Cart
Logitech Rally Board Cart
952-000251, 952-000252, 952-000253
994-000390
Three year extended warranty for Logitech Rally Board Cart
Logitech Rally Board Cart
952-000251, 952-000252, 952-000253
994-000391
One year extended warranty for Logitech Rally Camera Streamline Kit
Rally Camera Streamline Kit
991-000553, 991-000554, 991-000555
994-000392
Three year extended warranty for Logitech Rally Camera Streamline Kit
Rally Camera Streamline Kit
991-000553, 991-000554, 991-000555
994-000393
One year extended warranty for Logitech Rally Camera Extension Kit
Rally Camera Extension Kit
952-000217, 952-000218, 952-000219
994-000394
Three year extended warranty for Logitech Rally Camera Extension Kit
Rally Camera Extension Kit
952-000217, 952-000218, 952-000219
994-000403
Three year extended warranty for Logitech Rally Board 65 and Cart
Rally Board 65 and Cart
991-000561, 991-000562
994-000404
One year extended warranty for Logitech Rally Board 65 and Cart
Rally Board 65 and Cart
991-000561, 991-000562
994-000441
One year extended warranty for Logitech Spot
Logitech Spot
950-000107, 950-000108, 950-000110, 950-000113, 950-000109, 950-000112, 950-000111, 950-000127, 950-000114
994-000442
Three year extended warranty for Logitech Spot
Logitech Spot
950-000107, 950-000108, 950-000110, 950-000113, 950-000109, 950-000112, 950-000111, 950-000127, 950-000114
994-000450
One year extended warranty for Logitech Rally AI Camera Pro
Rally AI Camera Pro
960-001756, 960-001757, 960-001758, 960-001759, 960-001767, 960-001768, 960-001769, 960-001770, 960-001771, 960-001772, 960-001773, 960-001788, 960-001760, 960-001775, 960-001776, 960-001777, 960-001778, 960-001779, 960-001780, 960-001781, 960-001782, 960-001783, 960-001784, 960-001785, 960-001789, 960-001786
994-000451
Three year extended warranty for Logitech Rally AI Camera Pro
Rally AI Camera Pro
960-001756, 960-001757, 960-001758, 960-001759, 960-001767, 960-001768, 960-001769, 960-001770, 960-001771, 960-001772, 960-001773, 960-001788, 960-001760, 960-001775, 960-001776, 960-001777, 960-001778, 960-001779, 960-001780, 960-001781, 960-001782, 960-001783, 960-001784, 960-001785, 960-001789, 960-001786
994-000455
One year extended warranty for Logitech Rally AI Camera
Rally AI Camera
960-001808, 960-001824, 960-001810, 960-001813, 960-001809, 960-001811, 960-001812
994-000456
Three year extended warranty for Logitech Rally AI Camera
Rally AI Camera
960-001808, 960-001824, 960-001810, 960-001813, 960-001809, 960-001811, 960-001812
Extended Warranty Mappings for Bundles Built by Distributors
The following table links extended warranty SKUs to specific VC bundles created by distributors and specifies the Logitech hardware covered and serial numbers required on the purchase order. These extended warranty SKUs require 2 serial numbers.
SKU
Service name
Hardware Covered
Serial Numbers Required
994-000108
One year extended warranty Logitech Small Room Bundle
Tap and MeetUp
One Tap SN and one MeetUp SN
994-000160
Three year extended warranty Logitech Small Room Bundle
Tap and MeetUp
One Tap SN and one MeetUp SN
994-000109
One year extended warranty Logitech Medium Room Bundle
Tap and Rally
One Tap SN and one Rally SN
994-000161
Three year extended warranty Logitech Medium Room Bundle
Tap and Rally
One Tap SN and one Rally SN
994-000110
One year extended warranty Logitech Large Room Bundle
Tap and Rally Plus
One Tap SN and one Rally Plus SN
994-000162
Three year extended warranty Logitech Large Room Bundle
Tap and Rally Plus
One Tap SN and one Rally Plus SN
994-000143
One year extended warranty Logitech Medium Room Bundle with Rally Bar and Tap
Tap and Rally Bar
One Tap SN and one Rally Bar SN
994-000171
Three year extended warranty Logitech Medium Room Bundle with Rally Bar and Tap
Tap and Rally Bar
One Tap SN and one Rally Bar SN
994-000144
One year extended warranty Logitech Small Room Bundle with Rally Bar Mini and Tap
Tap and Rally Bar Mini
One Tap SN and one Rally Bar Mini SN
994-000172
Three year extended warranty Logitech Small Room Bundle with Rally Bar Mini and Tap
Tap and Rally Bar Mini
One Tap SN and one Rally Bar Mini SN
994-000332
One year extended warranty Logitech Rally Bar Huddle + Tap Cat5e Bundle
Rally Bar Huddle and TAP
One Tap SN and one Rally Bar Huddle SN
994-000333
Three year extended warranty Logitech Rally Bar Huddle + Tap Cat5e Bundle
Rally Bar Huddle and TAP
One Tap SN and one Rally Bar Huddle SN
994-000371
One year extended warranty Logitech Small Room with Tap + MeetUp2
MeetUp 2 and Tap
One Tap SN and one MeetUp2 SN
994-000372
Three year extended warranty Logitech Small Room with Tap + MeetUp2
MeetUp 2 and Tap
One Tap SN and one MeetUp2 SN
994-000385
One year extended warranty for Logitech Tap with USB Kit + MeetUp 2
Logitech Tap with USB Kit and MeetUp2
One Tap with USB Kit SN and one MeetUp2 SN
994-000386
Three year extended warranty for Logitech Tap with USB Kit + MeetUp 2
Logitech Tap with USB Kit and MeetUp2
One Tap with USB Kit SN and one MeetUp2 SN
Extended Warranty Mappings for Bundles Built by Logitech
The following table links extended warranty SKUs to specific VC bundles created by logitech and specifies the Logitech hardware covered. These extended warranty SKUs require only the serial number of the bundle SKUs (one SN).
SKU
Service name
Hardware Covered
Serial Numbers Required
994-000173
One year extended warranty for Logitech Small Room Bundle with Rally Bar Mini & Tap IP
Rally Bar Mini & Tap IP
one SN: 991-000419, 991-000420, 991-000421, 991-000422, 991-000423, 991-000424, 991-000425, 991-000426, 991-000427, 991-000428, 991-000429, 991-000431, 991-000438, 991-000439, 991-000440
994-000174
One year extended warranty for Logitech Medium Room Bundle with Rally Bar & Tap IP
Rally Bar & Tap IP
one SN: 991-000419, 991-000420, 991-000421, 991-000422, 991-000423, 991-000424, 991-000425, 991-000426, 991-000427, 991-000428, 991-000429, 991-000431, 991-000438, 991-000439, 991-000440
994-000175
Three year extended warranty for Logitech Small Room Bundle with Rally Bar Mini & Tap IP
Rally Bar Mini & Tap IP
one SN: 991-000419, 991-000420, 991-000421, 991-000422, 991-000423, 991-000424, 991-000425, 991-000426, 991-000427, 991-000428, 991-000429, 991-000431, 991-000438, 991-000439, 991-000440
994-000176
Three year extended warranty for Logitech Medium Room Bundle with Rally Bar & Tap IP
Rally Bar & Tap IP
one SN: 991-000419, 991-000420, 991-000421, 991-000422, 991-000423, 991-000424, 991-000425, 991-000426, 991-000427, 991-000428, 991-000429, 991-000431, 991-000438, 991-000439, 991-000440
994-000177
One year extended warranty for Logitech Base Bundle with RoomMate & Tap IP
RoomMate & Tap IP
one SN:991-000397, 991-000398, 991-000399, 991-000400, 991-000401, 991-000402, 991-000403, 991-000404, 991-000405, 991-000406, 991-000407, 991-000442, 991-000443, 991-000444
994-000178
Three year extended warranty for Logitech Base Bundle with RoomMate & Tap IP
RoomMate & Tap IP
one SN:991-000397, 991-000398, 991-000399, 991-000400, 991-000401, 991-000402, 991-000403, 991-000404, 991-000405, 991-000406, 991-000407, 991-000442, 991-000443, 991-000444
994-000252
One year extended warranty for Logitech Huddle Room with Rally Bar Huddle & Tap IP
Rally Bar Huddle & Tap IP
one SN: 991-000478, 991-000479, 991-000482, 991-000480, 991-000481
994-000253
Three year extended warranty for Logitech Huddle Room with Rally Bar Huddle & Tap IP
Rally Bar Huddle & Tap IP
one SN: 991-000478, 991-000479, 991-000482, 991-000480, 991-000481
Logitech Select, Essential, and Sync Plus Plans
The Select, Essential, and Sync Plus service licenses do not require serial numbers at the time of purchase. These licenses are designed to cover the entire room or desk environment to which they are assigned.
FAQ
What warranty is included with the product purchase?
Logitech Business products include a 2‑year limited hardware warranty with purchase by the end user.
When can the end user purchase extended warranty?
Extended warranty can be purchased at the time of hardware purchase by the End User or in the next 30 days. Customers cannot purchase 2 Extended Warranties for the same device.
When can the end user purchase service licences?
Select, Essential and SyncPlus licenses can be purchased at any time. For Select licences, it’s recommended to purchase them during a valid hardware’s warranty coverage, to ensure continuity of the advance replacement feature.
Can the End User extend one Extended Warranty contract?
Extended Warranty contracts cannot be extended. Select licences can extend the warranty period, if purchased and assigned while the warranty is still valid, up to 5 years life cycle of the devices.
What information is required for an Extended warranty order?
Logitech requires End User information (company name, address, contact name and email address), Reseller information, Extended Warranty SKU, Serial Number of the devices and the End User’s hardware purchase date.
For non-Select license replacements, please contact Logitech product support.
For more information on service plan benefits and terms, please visit Sync Hub. If you encounter hardware issues that require technical assistance, please contact support.