When will Sync be required for ticketing or licensing? How long will old portals keep working?

Our existing ticketing and license management portals will remain available for now, and we will provide plenty of notice before retiring them and requiring Sync use for ticketing and (if applicable) license management.

We encourage all business customers to work with their IT administrators and to make sure your organization is set up in Sync and everyone who needs to open a ticket is comfortable doing so.