Can Tap Scheduler be used with a Teams Rooms Basic License?

Tap Scheduler requires either a Microsoft Teams Rooms Pro license or a Teams Shared Devices license. A Microsoft Teams Rooms Basic license is not supported for use with Teams panels and will prevent the device from signing in.

With a Teams Room System: If the room is equipped with a Teams Rooms system, the Tap Scheduler shares the Teams Rooms Pro license assigned to that system.

Standalone: If there is no Teams Rooms system in the room (such as a huddle space), the Tap Scheduler requires a standalone Teams Shared Devices license.

Impact of Unsupported Licenses

If a Microsoft Teams Rooms Basic license is assigned to the account used by the Tap Scheduler, the device will display an error message stating "Your current license is not supported on this device." In this state, the device is blocked from signing in, and the following features will be unavailable:

Room Availability Indicators: The LED status lights (green/red) and on-screen availability status will not function.

Ad-hoc Booking: You will be unable to reserve the room directly from the panel.

Meeting Details: Current and upcoming meeting information will not be visible on the display.

Check-in Functionality: The ability to check into a meeting to prevent the room from being released will be disabled.

QR Code Booking: Users will not be able to scan a QR code to book the room via mobile.

Remote Management: The device cannot be monitored or managed through the Teams Admin Center or Logitech Sync.

System Integration: The panel will not be able to pair with a Teams Room system to provide enhanced room alerts.

For more information on Microsoft Teams Rooms licensing, please see the official Microsoft documentation here.

If you require further assistance with your device, please contact support here.