Why does my Zone Vibe Wireless headset become unresponsive or won't turn on?

Check to make sure that your Zone Vibe Wireless headset is charged and turned on:

  1. Cycle the power switch from Off to On. If the headset is charged, a voice prompt will announce the amount of battery remaining.

  2. If there is no announcement, charge the battery for at least 15 minutes then repeat step 1.

  3. If no response, perform a factory reset using one of the following:

    • Long press the Call Answer/ End (CAE) button and the Volumebutton for five seconds.

    • In the Logi Tune app under Zone Vibe Wireless >About the Headset, click Factory Reset.

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