My Zone Wireless 2 headset does not enter pairing mode
If your headset doesn’t enter pairing mode, try resetting the headset. This will cause the headset to disconnect and return to the original factory settings.
To reset your headset:
Press the active noise cancellation (ANC) button and slide the power switch to the Bluetooth pairing mode icon .
The light indicator turns red and white three times and then turns off. The headset will also turn off.
Shortly the light indicator turns white and the headset is powered on— it will return to the default settings.
Follow the pairing process.
Slide the power switch to the Bluetooth icon and hold for 2 seconds
Light indicator on the headset will flash blue rapidly.
Open Bluetooth settings on your device.
Select ‘Zone Wireless 2’ in discoverable devices.
Once successfully paired, the light indicator will turn solid white