RoomMate Certification and Compatibility Information

Updated: 6/9/2025

This document provides information on the functionality and certification status of RoomMate. 

Notes: 

• For more information on the list of certified hardware recommended by the service provider, please visit Team Rooms Certified Hardware or Zoom Room Certified Hardware webpage.

• If you are using Microsoft Teams Rooms on Android App (MTRoA), RoomMate will not support multiple audio devices within the app. If you are using a camera/microphone/speaker device you will be unable to use a 3rd party mic/speaker device as the audio selection will default to the initially connected device.

The Roommate uses standard USB HID commands to send volume control and mute commands to USB audio devices. Logitech only verifies volume control and mute sync functionality on Certified Hardware and Verified Audio Hardware. If volume control or mute sync are not working on any other whitelisted audio devices, we recommend reaching out directly to the device OEM's support.

Logitech Certified Hardware

As Certified Hardware, the following devices have been tested in conjunction with RoomMate and all supported conferencing applications to ensure complete functionality.

1. Support (Teams):

   1. Single camera

   2. Multiple connected cameras, but only one used at a time.

   3. Multiple simultaneous camera support is not currently available.

2. Support (Zoom):

   1. Single camera

   2. Multiple connected cameras, but only one used at a time.

   3. Multiple simultaneous camera support is available (CollabOS 1.14+).

Platform specific notes:

• Microsoft Teams Rooms on Android

  • Logitech devices not listed above are considered Uncertified Hardware when used with RoomMate.

  • Teams Rooms on Android on RoomMate does not support multiple connected audio devices. It is recommended that a single Rally/Rally Plus, along with a standalone Rally Camera, be utilized as the second camera.

• Zoom Rooms on Android

  • Logitech devices not listed below are considered Uncertified Hardware when used with RoomMate.

  • Only Logitech Certified Hardware cameras are used to verify various camera modes provided by each video service providers.

  • Simultaneous multi-camera support (CollabOS 1.14+) is unavailable when using a USB-connected Tap with RoomMate systems.

Additional Notes: 

• To get dual display support with Rally system and RoomMate, it is recommended to connect the Rally system directly to RoomMate and also connect the dual Displays to the HDMI-1 & HDMI-2 port of RoomMate. Dual display support for Rally system when used with RoomMate connected to the table hub will not pass video on the table hub HDMI 2 input.

Logitech Verified Hardware

We partner with manufacturers of 3rd party devices that connect to Logitech appliances to ensure those devices function properly. These are designated as Verified Hardware.  However, other hardware connected to the Verified Hardware (such as microphones connected to DSPs) are not tested.

Other Hardware 

RoomMate has no “deny list” or managed restrictions with connecting 3rd party USB cameras. However, we do not certify or guarantee that any camera besides MeetUp, Rally Camera, Rally, and Rally Plus will function properly.

Audio devices do need to be safelisted to avoid compatibility issues. Below is a list of currently safe listed audio devices:

Audio Device Safelist:

• Logitech MeetUp

• Logitech Rally

• Logitech Rally Plus

• Logitech Group - with Mute sync support

• BiAmp USB DSPs

• BOSE VIDEOBAR VB1

• QSC USB DSPs

• Shure USB DSPs

• Crestron Mercury - with Mute sync support

• Extron DMP Plus and MediaPort DSPs

• Vaddio AV Bridge Conference

• Beexcellent USB Sound Card Hub

• CableCreation USB Audio Adapter

• Ugreen USB Audio Adapter - U-30712 & U-30724

• Google headphone adapter

• Google SpeakerMic - with Mute sync support

• Nureva HDL300

• Revolabs (FLX UC 500) - with Mute sync support

• Sabrent USB External Stereo Sound Adapter

• Symetrix Radius NX systems

• Bose Model EX-440C & EX-1280C

• Jabra Speak 750s

• Poly Studio

• Audio-Technica DIGITAL SMARTMIXER Audio Interface

• Yamaha RM-CR, CS-800, CS-500

• A-Plus AP-1000P APLUS (USB Single Panel Amplifier)

• QSC I/O Bridge, Core 110

• eMeet A300

• MXL AC-360-Z V2

• Extron MediaPort 200, DMP128PLUS

• Inogeni 4KXUSB3

• Scarlett 2i2 AMS-SCARLETT-2I2-3G

• Aver VC520Pro

• Jabra PanaCast 50

• Jabra Speak 510

• MXL AC-404USB

• Sennheiser TeamConnect Wireless

• Poly Sync 60

• Vaddio EasyUSB AV Mixer/Amp

• ClearOne Converge Huddle

• Kramer DSP-62-AEC

• KanDao Meeting Pro

• Owl Labs Meeting Owl 3

• Yealink CPW90 Wireless Microphone

• BoseEX-440C VC Signal Processor

• Coolpo Pana Camera

To request new audio devices to be added to the safelist, please follow the instructions in this article: How can I get my Logitech RoomMate to recognize my audio device?