1.3 Getting Started: Provisioning Codes

You can use provisioning codes to simplify the process of adding CollabOS devices to Sync. To add a CollabOS device to Sync using a provisioning code, you will first need to generate a code in the Sync Portal and then enter the code when asked in:

Requirements:

  • Device running CollabOS 1.7 or higher.

  • Access to your Sync account.

Generating a Sync provisioning code

There are two ways to generate a provisioning code in Sync Portal:

  • When creating a new room

  • With an existing room

How to generate a provisioning code when creating a new room

  1. Navigate to Inventory in the Meeting Rooms tab.

  2. Click Add room near the top right corner.

  3. Select Empty room.

  4. Enter a Room Name and then select Create. (Note: Seat Count is optional)

  5. Once the room is created, navigate to that room in your meeting room Inventory, select "Add a CollabOS device". The provisioning code will then be shown.

  6. If no code appears in the pop-up window, try clicking on the refresh button to get a new code.

How to generate a provisioning code with an existing room

  1. Navigate to the room you want in your meeting room Inventory.

  2. In the upper left corner, click on Provision

  3. Then select "Add a CollabOS device"

  4. If no code appears in the pop-up window, try clicking on the refresh button to get a new code.

 

How to use a provisioning code on a device

  • Using the out-of-the-box setup experience

    1. Set up your device using a touch controller or a device remote.

      • On the Logitech Sync screen, tap "Enter provision code."

      • Input the 12-digit provisioning code generated in the Sync Portal.

  1. Using on-device settings

    • Go to Logitech settings.

      • Tap on Sync and select Connect to Sync. 

      • Tap on Enter provision code.

      • Input the 12-digit provisioning code generated in the Sync Portal.

  1. Using Local Network Access

    • Log in to your Local Network Access portal.

      • Navigate to  Sync and select Connect to Sync.

      • Input the 12-digit provisioning code generated in the Sync Portal.

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