CollabOS Admin Guide

1.4 Local Network Access (LNA)

Local Network Access is available for Rally Bar, Rally Bar Mini, RoomMate, Tap IP, and Tap Scheduler on CollabOS 1.6 or higher.

Here is what you need to get started:

  • The device must have an Ethernet connection (recommended) or Wi-Fi connection with a valid IP address.

  • Your computer must have a compatible web browser that can access the device IP address through the network. Be sure the device and computer using Local Network Access are on the same IP address and subnet range.

  • Set up your device using the Room Solutions Configuration Guide.

Changes with CollabOS 1.12 Update

  • CollabOS 1.12 introduces a change to the default state of Local Network Access (LNA). For new installations with CollabOS 1.12 or greater, LNA will be disabled by default.

  • For added security, if a device’s default LNA password has not been changed within 48 hours of activating the LNA feature, the system will automatically disable LNA. 

  • Existing devices that upgrade to CollabOS 1.12 and have LNA enabled with the default password, will have LNA disabled after 48 hours.

Notes:

  •  For security reasons, Local Network Access is disabled by default.

    • If the room setup includes two or more IP-based devices (for example, Rally Bar and Tap IP), LNA has to be enabled on each device individually.

    • As of CollabOS 1.8, FQDN (fully qualified domain name) support is now available to access Local Network Access.

      • With this feature, when LNA on a CollabOS device is enabled, you can access it by typing "https://hostname" in the address line. When the hostname is changed, you need to reboot the device to trigger DNS update.

  • CollabOS 1.13 adds supports Web Server Certificates. Learn more.

Enable LNA

Once Local Network Access is enabled, the device will be discoverable on the local network.

During Device New Setup

New device setup is only supported on a wired network.

1. For Rally Bar, Rally Bar Mini, and RoomMate, press and hold the ↺ button on the back of the device for 8 seconds and then release.

2. For Rally Bar, Rally Bar Mini, and RoomMate connected to Logitech Tap: Turn on the device, and on the first screen, toggle Local Network Access and view the credentials.

3. For Tap IP and Tap Scheduler, turn on the device and on the first screen, toggle Local Network Access and take note of the credentials.

4. In the address bar of the web browser, type the full URL (with https://), along with the IP address of the device [https://x.x.x.x].

  • The browser may indicate an untrusted certificate or display a message such as “This Connection Is Not Private.” This is because the device provides a self-signed root certificate to the browser that is unique to Logitech devices.

  • Verify that the IP address entered is the device IP address shown on the “Settings” screen.

5. Acknowledge the warning and continue to the Local Network Access website.

  • Web browsers will provide an option to “Proceed anyway” to access the website.

  • For Chrome on macOS, the “Proceed anyway” option is not shown.

  • Workaround: ​​There's a secret passphrase built into the Chrome error page. Make sure the page is selected (click anywhere on the screen,) then type “thisisunsafe” and press Return.

  • Note: Make sure the IP address of the CollabOS device is accessible from the computer on your network. Check with your network admin if the device IP address is not accessible.

 6. When the login screen opens, enter the credentials as provided by the CollabOS device during Local Network Access setup.

  • Default username: admin

  • Default password: Last five digits of the device hostname

  • Note: On 10 consecutive failed attempts, the device will disable Local Network Access. If this happens, you will need to reactivate the feature.

    • With CollabOS 1.12 For added security, if a device’s default LNA password has not been changed within 48 hours of activating the LNA feature, the system will automatically disable LNA.

7. Set a new password.

  • A new password is required to use Local Network Access. This can be updated later from the Sync portal, the device, or from Local Network Access settings

8. Complete the new device setup with the following sections:

  • Region

  • These include settings like language, location, and time zone.

  • Network

  • TCP/IP settings

    • Auto DHCP/ IP4/ IP6/ DNS configuration

    • Proxy details

    • Auto proxy settings/manual proxy settings

  • System Settings

  • Internet Time (NTP server settings)

    • CA certificate

  • Service Provider

  • Sync

  • Input the 12-digit provisioning code generated in the Sync Portal.

  • Summary

  • Note: You can find your device's MAC address and other device-related information on the summary page.

With On-Device Settings

  1. Open device settings and select System > More settings.

  1. Toggle the option Local Network Access and view the credentials.

  2. Once local network access is enabled, the device will be discoverable in the local network.

  • Default username: admin

  • Default password: Last five digits of the device hostname 

In Sync Portal

  1. Log into Sync Portal.

  2. Navigate to Inventory in the Meeting Rooms tab, and then select the appropriate device.

  3. Click System.

  4. Toggle the option to enable Local Network Access and view the credentials.

  5. Once Local Network Access is enabled, the device will be discoverable on the local network.

  • Default username: admin

  • Default password: Last five digits of the device hostname

 

Proxy Setup

Proxy setup can be initiated from the Network settings interface during new device setup or in device settings from the Local Network Access interface.

  1. Select Network > Proxy details > Change.

 

  1. Choose preferred configuration: Auto, Manual, or None.

  • With the manual setup, enter proxy details:

    • Server address

    • Port

    • Credentials if required

  • With Auto proxy configuration:

    • Enter PAC URL

    • Credentials, if required

 Notes: 

  • HTTP/HTTPS is not required for the proxy URL field for wired or wireless networks.

  • If incorrect details are entered, the device may not be discoverable on the local network by Local Network Access. If that happens, reboot the device and repeat the directions above.

Device Update

  1. In the Local Network Access interface, select Updates > Update now.

  2. Device will initiate an update. Once the update is complete, you can log back into the Local Network Access interface.

TCP/IP Setup

TCP/IP setup can be initiated from the network settings interface during new device setup or in device settings from the Local Network Access interface.

  1. Select Network > TCP/IP details.

  2. Here you can configure:

  • Auto DHCP

  • IP4

  • IP6

Note: DNS configuration is available during setup.

 

Status Page

Now when Local Network Access is enabled, it is possible to check on the device status for a quick glance of the device's health. You can access the status page using the url: https://{IP Address}/status. For example, if the device's IP address is 172.28.80.78, you can access the status page at “https://172.28.80.78/status.”

 

If you are facing a device-specific issue, we recommend opening a ticket with Prosupport

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